Changing the culture of established organizations to enhance safety and risk management

The challenge in changing the culture of an established organization, as Tom Howell comments in the LinkedIn group America’s Aviation Safety Management Solutions Forum, is possible but only with focus from the top. Quite often change at the top enables change management across the organization. When there are no management-change reason to trigger a change in culture to make focus on safety as the core, all too often the trigger is a major accident or event.
Change after an event is too late, as we know and reactive change can have seriously detrimental effects on the organization, the people and all stakeholders.
Somehow, – whether it is the company Board of Directors, peer pressure, associations or the enlightened hiring of strong, focused personnel into the safety role – something needs to trigger change to focus on predictive risk as a foundation for company survival. The economic interests of the company and its stakeholders are at risk unless the change is made in the management of the business based on professionalism and safety.

 

Sextant Readings Solutions – aviation professionals with focus on Compliance, Quality Management and Quality Assurance, Safety and Risk Management for the Aviation Industry, is an IS-BAO Support Services Affiliate and IS-BAO safety consultant and Auditor

Norcal Business Aviation Association (NCBAA) Safety Day Event in San Jose May 2 featured Dr Tony Kern on Professionalism in Aviation

Dr. Tony Kern is the CEO of Convergent Performance; a small, veteran owned “think tank” formed in 2004 and dedicated to reducing human error and improving performance in high risk environments such as aviation,military, healthcare and firefighting. Tony is one of the world’s leading authorities on human performance, has lectured on the subjects of applied human factors and performance improvement for nearly two decades, and is the author of seven books on the subject’

The Norcal Business Aviation Association (NCBAA) members were presented to a day of discussion about Professionalism in Aviation with topics like :

  • The Readiness Equation
  • The Baseline of Readiness: The Mind-Body Link
  • Lifelong Readiness: Continuous Improvement and Deliberate Practice
  • Level III Professionalism

We highly recommend Dr. Tony Kern’s insights for all aviation professionals

 

Sextant Readings Solutions – aviation professionals with focus on Compliance, Quality Management and Quality Assurance, Safety and Risk Management for the Aviation Industry, is an IS-BAO Support Services Affiliate and IS-BAO safety consultant and Auditor

Good new book on the dangers of bureaucratization of your SMS. Reviewed by Rick Darby representing Flight Safety Foundation and Aerosafety World

 Proceed With Caution

Is over-specification of procedures a potential safety hazard?

BY RICK DARBY representing Flight Safety Foundation and AeroSafety World

A Never-Ending Story

Trapping Safety into Rules: How Desirable or Avoidable is Proceduralization?

Bieder, Corrine; Bourrier, Mathilde (editors). Farnham, Surrey, England and Burlington, Vermont, U.S: Ashgate, 2013. 300 pp. Figures, tables, references, index.

Trapping Safety into Rules — there is a title as provocative as you are likely to see this year in books aimed at aviation safety professionals.

No one needs a definition of rules. Bieder and Bourrier describe “proceduralization” as “firstly, the aim of defining precise and quantified safety objectives, and secondly, the aim of defining a process, describing and prescribing at the same time how to achieve such objectives.” Unfortunately, “these two aspects are usually not defined by the same entity. Some inconsistencies may even exist between the two types of procedures.”

Questioning the role of rules and proceduralization goes to the heart of commercial aviation, one of the most heavily rule-bound industries. Almost every aspect of the industry is covered by regulations (a subset of rules), standard operating procedures, standards and best practices. Accident investigation reports usually conclude with recommendations for new regulations and procedures.

The remarkable safety record of the industry is due in large part to effective procedures. They are the result of lessons learned from accidents and incidents, as well as research and predictive analysis.

More………….

Bristow Group Announces Major New Search And Rescue Contract Award In The United Kingdom

Bristow has a 36-year history of providing UK Search and Rescue services – Employment opportunities anticipated for the UK workforce in facilities, aircraft manufacture, and operations – Contract expected to generate approximately $2.5 billion in revenue

HOUSTON, March 26, 2013 /PRNewswire via COMTEX/ — Bristow Group Inc. the leading provider of helicopter services to the offshore energy industry, announced today that The Department for Transport in the United Kingdom has awarded its UK affiliate Bristow Helicopters Limited (Bristow Helicopters) a new contract to provide civilian Search and Rescue (SAR) services for all of the UK. The SAR services contract has a phased-in transition period beginning in April 2015 and continuing to July 2017 and a contract length of approximately ten years.

Under the terms of this contract, Bristow Helicopters will provide 11 Sikorsky S-92 and 11 AgustaWestland AW189 helicopters that will be located at ten bases across the UK. Each SAR base will operate either two S-92s or two AW189s. In addition to the ten bases with 20 aircraft, there will be two fully SAR-equipped training aircraft that can be deployed to any base as needed.

William E. Chiles, President and Chief Executive Officer, said, “We are honored that our affiliate Bristow Helicopters was selected by The Department for Transport to provide this vital service for the people of the United Kingdom. This award will employ 22 of the world’s most technologically advanced and safest helicopters which will dramatically improve the capability to save lives and significantly reduce the UK Government’s costs for the next decade. It is planned that some of the military personnel currently involved in SAR in the UK will join Bristow Helicopters to work under this contract, and we look forward to welcoming them into the Bristow family.”

In early 2012, Bristow Helicopters was awarded a Gap SAR services contract that commences in July 2013, utilizing four, latest technology S-92 helicopters based in Scotland at Stornoway and Sumburgh. The Gap SAR contract is expected to run for about four years until transition occurs for these two bases to the new longer-term contract announced today.

Mike Imlach, Bristow Helicopters Managing Director, said, “Bristow Helicopters has a proven reputation for exceptional UK search and rescue services, having performed such services over 36 years with world-class operations that included unmatched flight safety performance, extensive aircrew training, first class maintenance facilities, supply-chain partners, and project procurement and contract management. Affiliates of Bristow Group Inc. currently operate similar search and rescue services in Australia, Brazil, Canada, Cyprus, Dutch Antilles, the Netherlands, Norway, Russia, and Trinidad.”

Under the terms of this new SAR contract, Bristow Helicopters currently anticipates earning approximately $2.5 billion in revenue. Jonathan Baliff, Senior Vice President and Chief Financial Officer, added, “We believe that these contract terms and conditions are transformative from an operational and financial standpoint for our company. The number of helicopters operated, combined with the revenue and earnings generated under this contract, will create both a larger and lower risk company going forward.”

“The total capital requirement for this project is expected to be approximately $1 billion, much of which is dedicated to the acquisition of 22 of the most technologically advanced, SAR-equipped S-92 and AW189 helicopters ever built. We believe that the financing plan based on our company’s capital strength was an important criterion for the selection of Bristow Helicopters to provide this life saving service which requires a high level of safety and on-time reliability, and at higher service levels and lower cost than previously anticipated by the UK government. We are confident that Bristow Helicopters will provide excellent rescue services to the people of the United Kingdom.”

FORWARD-LOOKING STATEMENTS

Statements contained in this news release that state Bristow’s or management’s intentions, expectations or predictions of the future – including its ability to complete and fund the above-referenced SAR services, the timing for beginning the SAR services, expected revenue generation and whether the SAR services will be beneficial to Bristow’s operations are forward-looking statements. Actual results could differ materially from those projected in such forward-looking statement as result of unanticipated circumstances including but not limited to termination of the contract by the Department or higher costs. Additional information concerning factors that could cause actual results to differ materially is contained from time to time in Bristow’s SEC filings, including but not limited to Bristow’s annual report on Form 10-K and quarterly reports on Form 10-Q. Bristow Group Inc. disclaims any intention or obligation to revise any forward-looking statements, including financial estimates, whether as a result of new information, future events or otherwise.

ABOUT BRISTOW GROUP INC. Bristow Group Inc. is the leading provider of helicopter services to the worldwide offshore energy industry based on the number of aircraft operated and one of two helicopter service providers to the offshore energy industry with global operations. The Company has major transportation operations in the North Sea, Nigeria and the U.S. Gulf of Mexico, and in most of the other major offshore oil and gas producing regions of the world, including Alaska, Australia, Brazil, Canada, Russia and Trinidad. For more information, visit the Company’s website at www.bristowgroup.com.

        Contact: Linda McNeill
                 Bristow Group Inc.
                 (713) 267-7622

Bristow Group is has a long history of supporting Helicopter and rotor safety, compliance, safety assurance, quality management, and safety integration.  As an active member of Helicopter Association International (HAI Safety) and promotes Helicopter Safety Management to the industry