SOAR Next-Generation SMS Audit & Safety Issue Resolution

SOAR+

is a computer-based safety of operations audit, risk assessment and resolution of safety issues (ROSI) process supporting E-IOSA, IASA, ISBAO as well as SAIs, EPIs, DOD, ICAO, regulatory compliance, NetJets, internal QA/evaluation, and/or custom audit protocols.  SOAR+ raises the bar by risk-ranking audit standards, then reporting results in an intuitive, executive-friendly format that establishes a means for quantifying returns on investment (ROI) in safety.

SOAR+ is imminently configurable; e.g. A CASE version of SOAR+ is set to be installed at a major US based Maintenance & Repair Operation (MRO) soon; providing services to Pratt & Whitney, the US Air Force and UPS among others.  SOAR+ is also under consideration to support the US Department of Transportation’s (DOT’s) Federal Transit Authority (FTA) implementation of safety management systems (SMS) in US municipal transit and rail operations.  Could also work for airports, shipping, and hospitals it: wherever safety and compliance is linked to performance.

SOAR “AAP” is a flight data monitoring (FDM)-based safety of operations-assurance, risk management, airman-ship assurance and asset protection utility incorporating the identical ROSI process as SOAR+.  Unconstrained by traditional flight operations quality assurance (FOQA) paradigms, SOAR AAP optimizes the use of aircraft flight data recorders, the so-called “Black-Boxes,” before the crash: to optimize operations, training, and to actually prevent accidents by making practical application of information that is traditional used only to conduct forensic inquiry…after the fact.

SOAR+ Attributes –

  • Audit standards can be derived and/or imported into SOAR+ from any source: from ICAO, host country regulations, to internal airline oversight, quality control and quality assurance processes.
  • A gap analysis and corrective actions tool exemplary of highest standards in SMS.
  • Supports SAIs, EPIs, specific regulatory requirements (SRRs), as well DOD and Enhanced-IOSA requirements.
    • Also available as an IOSA-attainment sub-routine providing a sequential guide to air, ground and maintenance operators in achieving and maintaining IATA registration.
  • Standards and findings are risk-ranked in advance of the audits, and after, to guide in prioritizing effective action plans.
  • Reports are normalized to 100% to facilitate effective communications with non-technical stakeholders, and to
    • Establish a basis for quantifying return on investments in safety.
  • Both SOAR+ and SOAR AAP fill significant lapses in virtually all existing SMS computer-based utilities,
    • Can be integrated into existing SMS software.
  • There are Enterprise versions,
    • And versions capable of supporting-
      • Mobile devices,
      • Laptop PCs and
      • “Cloud-based” access.
    • The ROSI process includes prioritization of findings on the basis of safety and/or business, political and economic concerns, supporting unparalleled root cause analysis, safety risk assessment (SRA) and corrective actions implementation, validation, and assurance processes.

•     Indeed, SOAR+/SOAR APP may represent a credible foundation for what can best be described as “Next-generation SMS.”

SOAR+ is deliberately configured to be useful measuring the attainment of standards in virtually any environment. For example, SOAR+ could be a useful means to measure attainment of implementation standards in Ebola prevention and treatment procedures, methods and protocols, to report results in an imminently intuitive executive-friendly format, to measure the risk of failure to implement complete and comprehensive corrective measures, to conduct safety risk assessments on proposed corrective measures, to document approval of an accountable individual before deploying proposed corrective actions, to verify and validate implementation, controlling performance creep by means of a continuously renewable improvement process, and to quantify return on investment in health and safety of the population.  We would need to dissect Ebola prevention and treatment protocols to identify standards and then deploy auditors to record their observations in the SOAR+ safety of operations, risk assessment and resolutions of safety issues utility.

Audit Management Software for Aviation

Audit Management Software for Aviation

Auditing throughout the aviation industry is a mandatory task to ensure that certificated organizations are performing to the strict regulations set out by the governing bodies. Audits are performed regularly throughout the aviation industry and contribute to complying with standards as well as identifying shortfalls and areas of improvement.

The Q-Pulse Audit Management module provides the ability to check a proposed audit plan for coverage, completeness and availability before finalizing schedules, automatically creating and updating the audit calendar. Past audit reports and historical data and status of all previous audit and CA/PA findings are available for review. Audit checklists can be created, exported and imported to and from external sources and audit packs can be created as points of reference.

A trail of departments visited, people spoken to, and processes checked etc, simplifies the creation of the audit report. Positive findings and opportunities for improvement are included, individual records created for each finding and the audit report agreed, formalized and tracked to conclusion through Q-Pulse.

Q-Pulse continually monitors the status of each audit action from when it is raised until closure and ensures the compliance management system is properly maintained, managed, and that actions are not overlooked. Q-Pulse can integrate with email systems to offer point-of-need access to audit records direct from automatic email notifications of upcoming or overdue events or actions.

Audit Management provides a closed loop system from scheduling, through planning, conducting and following up of audits in a manner that supports organization-wide improvement.

Offline Audit extends the Q-Pulse compliance management solution, enabling auditors to perform key activities when not connected to Q-Pulse. Auditors can complete checklists and record document findings while on-site at the point of need.

The objectives of Audit Management are to:

  • Provide a central repository for all audit management information that allows the demonstration of compliance with minimum overheads and disruption
  • Manage internal, external and third party audits across a specific or any number of compliance management systems
  • Identify potential improvements in systems, processes, equipment, material and people
  • Report both positive audit results as well as managing actions and findings  through to conclusion
  • Manage the complete audit life cycle from scheduling, planning and conducting to reporting and following up actions through to conclusion.
  • Manage Audits offline, providing the import and export of data to record and perform audits remotely