SOAR+® Approved

cropped-Captain-Major-Web-Image-1080x300Patrick S. Major, medical In is pleased to announce that SOAR+® is an officially and finally Registered Trademark. Sextant Readings Solutions works closely with Patrick S. Major Inc. in supporting aviation safety management globally.

When using term SOAR+, Soar+, or otherwise referencing Patrick S. Major, Inc.’s proprietary safety of operations audit and resolution of safety issues process, and/or its flight data monitoring (FDM)-based safety of operations assessment, risk management, airmanship enhancement, and asset protection processes, kindly depict as follows “SOAR+®,” with the ® prominently displayed.

SOAR+, a practical, results-oriented, approach to the art and best-practice of aviation, represents the foundational underpinning for next generation safety management systems (SMS).

Safety manager or Safety coach?

Safety Manager or Safety coach?

Source: March 15, 2015 Jan Peeters S/R/M BLOG,

What’s in a name?

The term safety manager is used to denominate the individual responsible for the development, operation and continuous improvement of the safety management system (SMS) deployed by an operator/service provider. He acts as a focal point for safety management issues in the organization.

In this post I’d like to address the term Safety manager and what the term implies versus what actually needs to be done to improve safety performance. The purpose being to provoke some thinking of what the role means and what kind of skill and toolset might be needed to perform well in this role.

Before, the person managing the Flight Safety and Accident Prevention Program was called the Flight Safety Officer. There were several good reasons for the shift to the term “Safety Manager”. First of all the Flight Safety Officer tended to report to the Flight Ops Manager, and his area of concern was the flying part of the operation, in practice that meant he or she was mostly talking with and about pilots. Sometimes there would also be a Maintenance Safety Officer, and a Cabin Safety officer.

The Safety Management System was introduced because, to be effective, the organization needed to address the management of safety systematically, throughout the organization.

A safety management system (SMS) is a systematic approach to managing safety, including the necessary organizational structures, accountabilities, policies and procedures. (ICAO)

The Flight Safety officer’s remit was mostly limited to Flight Operations. Safety events or issues seen by the Flight Operations department might be a manifestation of a long organizational chain of contributing factors originating in different departments.

A problem that could occur was that safety recommendations remained limited to the Flight Operations department, dealing with symptoms rather than the root causes which originated elsewhere. Another issue that the “Safety Manager” title addressed was one of representation. With the position of “manager” came also more access to management meetings, and with that a chance to influence the decision-making process to take into account safety relevant info.

Drawbacks

One of the drawbacks of the title “safety manager” however is that the term contributes to the misunderstanding as to who actually manages safety.

A safety manager does not, nor should (s)he, have any authority to make decisions in the management of the company. As such a safety manager, does not directly manage safety. The safety manager, in spite of his name, does not have a manager’s authority, budget or resources to do anything but manage the SMS itself which is in essence a data gathering and measurement machine.

This management of safety is done by the day-to-day decision making of the management team, hopefully based on good information from the SMS which the Safety Manager effectively communicates to the management team. As I explain in another post, having an SMS does not automatically mean that you are managing safety well. The SMS is a tool for the task of safety management.

The problem that I have observed in various organizations is that the management team considers the safety performance of the organization as the safety manager’s problem. Like financial performance, safety performance is an outcome of the day-to-day decision making and efforts of the organization to increase safety performance.

The output of the SMS is data about the organization’s safety performance and helps the management team in their day-to-day decision making, like the financial management system generates data for other dimensions of the business. This is where I think that the term Safety Coach reflects a lot better what this particular function actually is about.

In my personal journey from consultant to coach I have discovered that increasing performance  through coaching is something that is well established and understood through parallels with sport, business and life. Coaching is not a practice restricted to external experts or providers, managers and leaders in the organization can be just as effective as externally hired coaches. Provided they have a structured approach they can add value, and help develop the management team’s skills and abilities in managing safety.

In some organizations, coaching is still seen as a corrective tool, used only when things have gone wrong. But in many companies, coaching is considered to be a positive and proven approach for helping others explore their goals and ambitions, and then achieve them.

I believe a safety coaching approach is key to obtain better safety performance and develop the management of safety as a skill.

If we want to increase the safety performance of our organizations, I believe that framing the function of the Safety Manager as that of a coach to the organization is more productive. It can remove conflicts and clarifies the role of the Safety Manager as one of the people that are able to give the players on the field better overview and focus for the game they are playing. Exactly the fact that the Safety Manager is not directly involved in the day-to-day operations and the fighting of the many crises that seems to entail, allows them to take a step back and look at the whole system, focusing on solutions that benefit the whole group not just individuals.

Any other ideas for how we should denominate Safety Managers?

ADVANCED AIR ADDED TO ACSF

ACSF Logo

 

 

FOR IMMEDIATE RELEASE     

FOR MORE INFORMATION CONTACT
Bryan Burns
President
888-723-3135
bburns@acsf.aero

ADVANCED AIR ADDED TO ACSF INDUSTRY AUDIT STANDARD REGISTRY; SUCCESSFULLY COMPLETES THREE-IN-ONE AUDIT

Washington, DC, March 4, 2015 — The Air Charter Safety Foundation (ACSF) is pleased to announce that Advanced Air, LLC, headquartered in Hawthorne, CA has been added to the ACSF Industry Audit Standard (IAS) Registry.

“We are pleased to add Advanced Air to the IAS Registry,” said ACSF president Bryan Burns. “We also congratulate them as the first operator to successfully complete a combined audit of the IAS, ARGUS Platinum and IS-BAO.”

“Advanced Air is proud to be a part of the Air Charter Safety Foundation Registry,” said Advance Air President Levi Stockton. “The experience of having undergone the ACSF audit process left us with a much stronger, cohesive, and safe operation.”

Advanced Air is committed to providing the highest quality of service, with the strongest commitments to safety and customer service.

The IAS is the first and only extensive audit program specifically created for on-demand operators by a committee of Part 135 and 91K industry leaders. It is conducted every 24 months and is in-depth in its evaluation of regulatory compliance and the operator’s SMS program against both FAA and international standards.

Customers should look for the ACSF IAS registered logo and encourage their preferred charter provider to participate in the program. The ACSF makes its operator registry and key company details available at no charge, so verification of IAS registration is quick and easy. Charter consumers can view the registry at www.acsf.aero/registry.

“The vision of the ACSF is to enable on-demand charter providers and fractional program managers to achieve the highest levels of safety in the aviation industry. This goal will be achieved through:

  • Promotion of risk management programs,
  • The adoption of one common industry audit standard,
  • Dissemination of safety information and,
  • Creation of additional programs that advance the goals of the foundation.”

SOAR Next-Generation SMS Audit & Safety Issue Resolution

SOAR+

is a computer-based safety of operations audit, risk assessment and resolution of safety issues (ROSI) process supporting E-IOSA, IASA, ISBAO as well as SAIs, EPIs, DOD, ICAO, regulatory compliance, NetJets, internal QA/evaluation, and/or custom audit protocols.  SOAR+ raises the bar by risk-ranking audit standards, then reporting results in an intuitive, executive-friendly format that establishes a means for quantifying returns on investment (ROI) in safety.

SOAR+ is imminently configurable; e.g. A CASE version of SOAR+ is set to be installed at a major US based Maintenance & Repair Operation (MRO) soon; providing services to Pratt & Whitney, the US Air Force and UPS among others.  SOAR+ is also under consideration to support the US Department of Transportation’s (DOT’s) Federal Transit Authority (FTA) implementation of safety management systems (SMS) in US municipal transit and rail operations.  Could also work for airports, shipping, and hospitals it: wherever safety and compliance is linked to performance.

SOAR “AAP” is a flight data monitoring (FDM)-based safety of operations-assurance, risk management, airman-ship assurance and asset protection utility incorporating the identical ROSI process as SOAR+.  Unconstrained by traditional flight operations quality assurance (FOQA) paradigms, SOAR AAP optimizes the use of aircraft flight data recorders, the so-called “Black-Boxes,” before the crash: to optimize operations, training, and to actually prevent accidents by making practical application of information that is traditional used only to conduct forensic inquiry…after the fact.

SOAR+ Attributes –

  • Audit standards can be derived and/or imported into SOAR+ from any source: from ICAO, host country regulations, to internal airline oversight, quality control and quality assurance processes.
  • A gap analysis and corrective actions tool exemplary of highest standards in SMS.
  • Supports SAIs, EPIs, specific regulatory requirements (SRRs), as well DOD and Enhanced-IOSA requirements.
    • Also available as an IOSA-attainment sub-routine providing a sequential guide to air, ground and maintenance operators in achieving and maintaining IATA registration.
  • Standards and findings are risk-ranked in advance of the audits, and after, to guide in prioritizing effective action plans.
  • Reports are normalized to 100% to facilitate effective communications with non-technical stakeholders, and to
    • Establish a basis for quantifying return on investments in safety.
  • Both SOAR+ and SOAR AAP fill significant lapses in virtually all existing SMS computer-based utilities,
    • Can be integrated into existing SMS software.
  • There are Enterprise versions,
    • And versions capable of supporting-
      • Mobile devices,
      • Laptop PCs and
      • “Cloud-based” access.
    • The ROSI process includes prioritization of findings on the basis of safety and/or business, political and economic concerns, supporting unparalleled root cause analysis, safety risk assessment (SRA) and corrective actions implementation, validation, and assurance processes.

•     Indeed, SOAR+/SOAR APP may represent a credible foundation for what can best be described as “Next-generation SMS.”

SOAR+ is deliberately configured to be useful measuring the attainment of standards in virtually any environment. For example, SOAR+ could be a useful means to measure attainment of implementation standards in Ebola prevention and treatment procedures, methods and protocols, to report results in an imminently intuitive executive-friendly format, to measure the risk of failure to implement complete and comprehensive corrective measures, to conduct safety risk assessments on proposed corrective measures, to document approval of an accountable individual before deploying proposed corrective actions, to verify and validate implementation, controlling performance creep by means of a continuously renewable improvement process, and to quantify return on investment in health and safety of the population.  We would need to dissect Ebola prevention and treatment protocols to identify standards and then deploy auditors to record their observations in the SOAR+ safety of operations, risk assessment and resolutions of safety issues utility.

Sun Air Jets completes safety hat trick

Sun Air Jets completes safety hat trick

Sun Air Jets has completed three major safety audits in the last four months. They were the Executive Jet Management, the International Standards-Business Aircraft Operations, and the Air Charter Safety Foundation audits.

 

Full story

Sextant Readings Presentation on SlideShare has been viewed over 1,750 times

The Sextant Readings presentation – 8 Steps to an Efficient SMS – has been viewed over 1750 times on SlideShare.

Positioning the “8 steps to an efficient SMS” is intended to clarify some of the mis-information about Safety Management that is rife on the internet.  There is a lot of hype about SMS – usually focused on the particular strengths of a vendor’s offering.

However we view Safety Management in the context that safety is a direct result of  “A management system based on professionalism and safety principles” of an organization.  There are many ‘pieces’ of management system support in the offerings from so-called Safety Professionals.

At Sextant Readings we believe that supporting the management of an organization based on the principles of professionalism and safety is our business.  You can see the presentation here:


IS-BAO Audit Capabilities

Our IS-BAO Audit team consisting of Sextant Readings Solutions registered auditors and those of our business partner Mentair Group.  Mentair Group has been actively involved with IS-BAO since its inception, and has a great deal of experience in Stage I, II, and III recurring audits.  Together with Sextant Readings Solutions experienced auditor team, we offer you experience, knowledge and guidance that are commensurate with your new or mature SMS environment.

Services Offered

Audits

  • IS-BAO Audits
  • Regulatory Compliance Audits
  • Internal Evaluations
  • Quality Assurance Audits
  • Safety Assurance Audits
  • Gap Analysis for SMS Standards, IS-BAO, ACSF or FAA requirements for Part 121
  • Third Party Audits
  • Audits of Client’s vendors
  • Repair Station / MRO (CFR Part 145)
  • Fueling operations
  • Ground handling (FBO)

 Training and Education

  • Safety Management Systems for Executives
  • Safety Management Systems Practical Concepts
  • Safety Manager Training
  • Quality Auditor Training (Initial and Lead)
  • Internal Audit Program Development
  • Safety/Quality Manager Development

Implementation Services

  • Safety Management System (SMS)
  • Quality Management System (QMS)
  • Continuing Analysis Surveillance System (CASS)
  • Internal Evaluation Program (IEP)
  • Aviation Safety Action Program (ASAP)

GCAA lead the way – choosing Q-Pulse as the solution

GCAA lead the way – choosing Q-Pulse as the solution

iStock_000002708193LargeThe General Civil Aviation Authority (GCAA) is a federal, autonomous body set up to oversee all aviation-related activities in the United Arab Emirates. Created in 1996, the GCAA provide designated aviation services with observance to safety and security to strengthen the aviation industry within the UAE and its air space.

Regulating over 550 organizations throughout the UAE, the GCAA required an electronic auditing system which would allow them to easily demonstrate traceability of audits and analyses their findings within and across organizations.

By implementing Q-Pulse, developed by Ideagen Gael Ltd, the GCAA moved from their laborious paper-based system to an electronic auditing system, allowing them to holistically analyses the audit findings and issues from their regulated organizations.

In doing this, the GCAA became the first such regulator in the world to use Q-Pulse for their entire internal and external auditing processes.

The Background

The aviation industry in the United Arab Emirates (UAE) is one of the few growing markets in the world. Founded in 1996, the General Civil Aviation Authority (GCAA) regulates Civil Aviation across the UAE, ensuring that safety and security is being met to regulatory standards.

Since its inception the authority has made considerable progress as the aviation industry in the UAE continues to grow, embarking on bold new initiatives to provide a better service for the aviation industry.

Modernization of the air traffic control center program, radar equipment’s and the establishment of new facilities to serve the aviation growth in the UAE are just some of the projects initiated by GCAA. The GCAA have also been busy behind an overhaul of civil aviation services in the UAE, creating the necessary infrastructure required to bring them in line with the rapidly growing market. These include state-of-the-art Air Traffic Control systems; Civil Aviation Regulations and AIP upgrades; Flight Safety Services procedures; internal HR structures and policies; and a host of other activities to ensure safe and efficient services.

The UAE were the first in the Middle East region to introduce Satellite Navigation GPS approach procedures, when it was introduced for Dubai International Airport.

The Challenge

With over 550 organizations – from Aircraft Operators to Air Traffic Control centers – GCAA realized that it was imperative they moved from their dated and laborious paper based auditing system. Previously, evidence and findings had been collated through a series of impractical phone calls and e-mails – meaning traceability was then hard to demonstrate.

The GCAA recognized that they needed a single, clear system to relay their audit findings from their hundreds of regulated clients and organizations, and allow them to analyses those same findings quickly and easily.

By turning to Q-Pulse – developed by Ideagen Gael Ltd – GCAA had found the most comprehensive and flexible software tool that met their auditing needs, allowing them to integrate all their audit schedules and findings electronically in one centralized place.

Ismaeil Mohammed Al Balooshi, Director of the GCAA’s Aviation Safety Department, said: “It was becoming increasingly difficult to keep on top of our auditing. Our previous system was paper based and having used this for several years it was proving extremely complicated when trying to retrieve and access information, such as previous audit findings. A need arose to analyses trends and source potential problems – which ultimately made it more difficult in ensuring aviation safety to industry regulations.

“At the GCAA, we regulate hundreds of organizations across an extensive range of services in the UAE such as Aircraft Operators, International Airports, Dangerous Goods forwarders as well as training, medical and maintenance organizations. So our new system had to show we were actively ensuring safety in all the organizations we regulate.

“What we needed was a system that allowed us to integrate all our auditing schedules, findings and evidence into one easy to use database, allowing all our regulated organizations to submit their evidence centrally. But also one that had the scope to extend beyond our initial auditing requirements into areas such as document control for manual and other such approvals, plus the scope to manage a fully integrated SMS system.

“We found Q-Pulse – and quickly realized it provided the solution to our immediate and future needs.”

The Solution

By implementing Q-Pulse, the GCAA became the first such regulator in the world to adopt a centralized electronic system deployed directly into the organizations they regulate, firmly establishing a robust scalable solution capable of managing audit, document and SMS activities.

The unique and groundbreaking new project allowed the authority to introduce an innovative idea and completely overhaul their previous auditing system.

Through Q-Pulse, the GCAA integrated all of their audit schedules and findings – in areas such as Airworthiness, Flight operations, ANAs, Licensing and Security – into one central database. Instead of working with a traditional paper based and laborious system, all of GCAA’s auditing plans and results can be found through easy-to-use Q-Pulse features yielding significant benefits.

All of the authority’s regulated organizations are now managed within Q-Pulse to track all their audit activity and findings, plus keep a copy of the latest version of their approved manuals. Previous revisions are also automatically archived and can be retrieved on demand. The latest version is always available at the point of audit thus findings can be raised against them, checklist questions or ad hoc findings, all of which can easily be graphically analyzed.

Q-Pulse has allowed the GCAA inspectors to plan and process their audits from creation to final closure, while regulated organizations interact with Q-Pulse to resolve their audit findings. This has had a hugely positive impact on both the GCAA and their regulated organizations, with response times being cut dramatically for issues needing resolved for example.

As with any similar organization managing a large quantity of other organizations, the result is a vastly improved regulator/regulated relationship. Strengthening this bond has resulted in the better control and scheduling of audits, an improved sharing of knowledge across disciplines and an easy, user-friendly tool to analyses the results. In industry terms, the GCAA’s innovative decision to introduce Q-Pulse has resulted in an upsurge in market confidence – and safer skies above the UAE.

Saif Mohammed Al Suwaidi, who took up his role as GCAA’s Director General in 2006, said: “As the first CAA in the world to adopt this approach, the GCAA has taken a truly proactive stance in maintaining and improving safety and security oversight.

“As well as being an innovative project with a truly unique approach, it is extremely encouraging to see technology being applied in such an innovative way. This is within an industry in which it is imperative both to take full advantage of the advances that are occurring around us, and to keep pace with the continuing expansion in the region’s aviation sector. This will assist the GCAA in establishing a strong infrastructure to formulate the basis for their safety and security resolutions and enforcement action. This platform is also used by many of our partners in the UAE civil aviation industry which will allow us to streamline our related processes, and hence allow us to provide better services to our clients.”

Safian Baharome, Quality Assurance at flydubai, revealed their improved relationship with the GCAA has helped boost their Quality Management. Safian said: “We have found the GCAA’s interaction with Q-Pulse as helped us manage our non-conformances better. The CA/PA module has enabled us to track our non-compliances better and provide data for analysis and review while the ‘My Action’ provides a snap shot of any findings that are outstanding. Q-Pulse will also prompt and flag any non-conformances that are still open so that they would be able to be closed in a timely manner. Q-Pulse has enabled us to not only manage our audit findings better, it has provided us with easy data extraction for our CI program.”

Tony Mackenzie, Manager of Operations and Compliance at Etihad Airways, said: “This is an excellent step forward in the UAE and light years ahead of some countries in Europe. Well done.”

The Results

By implementing Q-Pulse as their centralized auditing system, GCAA eradicated their confusing paper based methods and ensured that the gap between the regulator and the regulated – a huge problem experienced across the entire aviation industry – was bridged. As the regulator, GCAA now have complete control of their audit schedules and timelines and can share knowledge across disciplines, something they previously had difficulty in achieving.

By implementing Q-Pulse, the GCAA provided their 50-plus inspectors and over 550 regulated clients with a simple and easily accessible auditing database. Analyzing their audit findings has also been made realistically achievable within an acceptable timescale. Q-Pulse allows GCAA’s auditors to study findings easily and effectively, meaning they can learn and target areas of improvement across region, regulation and industry.

In terms of the regulated, GCAA’s implementation of Q-Pulse has provided them with one place for all their evidence collation – allowing them to prepare for audits and see all their historical findings.

Donald Maciver, Managing Director at Ideagen Gael Ltd, said: “This project is poised to bridge the gap between the regulated and the regulator that has been such a source of frustration within the aviation industry worldwide. Ideagen Gael is an experienced provider of aviation safety solutions, and Q-Pulse is without doubt the solution of choice within the aviation community.”

Ideagen Gael Ltd’s Chief Operating Officer, Ashley Marron, insists the benefit for both the GCAA and their 550 regulated clients is clear. He said: “The GCAA visionary approach of working with their regulated customer base has expanded the interaction of Q-Pulse to over 550 customers via the web. The GCAA have undoubtedly taken advantage of the fact that Q-Pulse is a robust scalable solution ideal at handling this extensive level of data reporting and action management.

“With over 50 inspectors alone within GCAA, the annual number of audits performed and findings raised is enormous and the operational benefits taking place internally by implementing Q-Pulse in terms of process management and scheduling is also significant. Imagine then the benefit of using the powerful Q-Pulse Analysis functionality to analyses trends across all the audits the GCAA perform. Utilizing the Wizards functionality and mandatory fields, a disciplined approach to data entry, the GCAA’s vision of using the data trend analysis proactively can be achieved. I am really excited about the impact and success of the project.”

Within the GCAA, Q-Pulse will also serve to enhance communication between their internal divisions. This will enable the authority to provide an integrated environment offering safety and security while meeting their commitment to provide the highest standards in aviation safety and security.

Abdulla Al Housani, the GCAA’s Audit Development Manager, said: “As the audit development manager, I’m looking forward to the long term benefits that we’ll get from using Q-Pulse. Not only will we get valuable analysis from the performance and areas of development of our audited organizations, but we’ll also be able to improve and develop our Inspector performance and auditing techniques.

“As we are using one system for all GCAA audit programmers we’ll be able to learn across the organization and develop best practice with our Inspectors, plus new Inspectors will also benefit from this system as they’ll be able to use the data generated from previous audits across the GCAA.”

Sextant Readings Solutions partners with Ideagen Gael Ltd to deliver comprehensive quality, risk, and safety management solutions to the America’s aviation industry

Aviation Hazard, Occurrence and Incident Reporting and Investigation

Safety is the biggest focus within aviation, as a failure to comply in a process or procedure can lead to a catastrophic effect. Worldwide governing bodies, including ICAO, IBAC and IATA, encourage and enforce any company associated with aviation to have an effective safety management solution in place. As the US moves through the SMS rulemaking effort, the FAA has provided guidance for operators including Air Carriers, MRO’s, Manufacturers, Flight Schools, Corporate, Charter and General Aviation.

Throughout industry, it is widely acknowledged that encouraging a non-punitive reporting culture, or “just culture”, is an effective way to ensure quality and safety related incidents are reported – in turn, helping to prevent future occurrences.

As with any module in Q-Pulse, Incident Reporting and Investigation can be configured to manage multiple types of reports. Reports can be automated to include areas such as Bird Strikes, TCAS RA, Airprox, Flight Crew Reports, Cabin Crew Reports, Ground Handling Reports, Confidential Reporting and Voluntary Reporting programs (ASAP, MSAP) and any other type of report required in order to manage safety effectively and efficiently.

Through the Q-Pulse Incident Reporting and Investigation module, established workflows can be defined for each individual report with individual/department notifications of actions required, timescales for completion and escalation policies. Q-Pulse seamlessly integrates with an organization’s email software, ensuring that all individuals concerned with an incident have full visibility of the progress of on-going actions.

Current reports within the organization can be set up with a user friendly report designer, providing a complete overview at any time of safety performance. Furthermore, management can analyze the aggregate incident/occurrence data to identify trends, highlight improvement opportunities and mitigate risks throughout the organization.

For airlines, Q-Pulse Incident Reporting and Investigation can integrate with Flight Data Management (FOQA) solutions allowing the safety department direct access to specific FOQA events that are pertinent to their investigations, streamlining processes and delivering corrective/preventative actions in a timely manner.

The objectives for Incident Reporting and Investigation are to:

  • Capture reported data that reflects an organization’s adherence to regulator’s procedures
  • Provide a simple and effective incident reporting design interface
  • Applies automatically on-going action tracking and communication that replicates a company’s existing workflow

Provides an effective, user friendly overview to aid trend analysis, highlight areas of improvement and manage

Aviation SMS and FOQA Integration

Sextant Readings recognizes that within the aviation industry there are many IT suppliers that provide systems to manage the day to day running of the organization. While Sextant Readings specializes in compliance, safety and quality software, there are also other IT suppliers that have synergies to allow Q-Pulse to effectively manage the data integrated from these systems to manage both quality and safety. Through integration, Sextant Readings’s approach is to create a holistic view of safety and in turn allow the organization to have a full understanding of areas of concern which can be identified for improvement.

FOQA integration is an extension of Q-Pulse that provides a two-way interface between Flight Operational Quality Assurance (FOQA) analysis through Flight Data Monitoring (FDM) solutions and the Safety Management System (SMS), which in turn streamlines the incident investigation process. Flight safety data can be centralized and at the same time improve visibility and accessibility throughout an organization.

Q-Pulse FOQA Integration encourages the reporting and subsequent investigation of events where operational parameters have been exceeded. Through the incidents being reported and investigated, corrective or preventative action can be taken to mitigate risks and in turn improve safety levels.

The FOQA data is instantly accessible from the SMS, allowing quick access to events related to an investigation, which in turn saves time and promotes corrective actions to be implemented more quickly.

Q-Pulse FDM Integration allows full analysis of related incidents and in turn can provide a review of associated incidents and enable the identification of trends, leading to improved safety levels and increased efficiency performance.
Ideagen Gael is partnered with three major FOQA solution suppliers:

  • Aerobytes
  • Flight Data Services
  • Sagem

Ideagen Gael is constantly working with other vendors to increase the scope of Q-Pulse FOQA Integration.

The objectives of FOQA Integration are to:

  • Encourage reporting and investigation of events where operational parameters have been exceeded
  • Improve safety levels and mitigate risk
  • Improve efficiency in the process of safety management
  • Identify trends for analysis and identify changes in processes and procedures where necessary