MRO Quality Management Software and SMS Solutions

We help Maintenance, Repair and Overhaul Organizations (MROs) manage quality, safety and risk management effectively and efficiently.

Through their use of SMS Information Management Solution, organizations have reported improved efficiency and delivered financial savings.

A good Safety Management Information Solution enhances quality and safety levels and helps MROs demonstrate their compliance to international regulations and standards like ICAO SMS and AS9100. They have a single point of reference to manage all compliance activities, eliminating duplication of records and effort. Policies, processes and work instructions are controlled, managed and distributed with minimum of effort and with full visibility of any outstanding actions.

The document management functionality allows for maintenance manuals, service bulletins, customer supplied engineering authorities and maintenance specifications to be controlled, revised and easily communicated and made available to all relevant individuals across the organization.

Safety related events and Mandatory Occurrence Reports (MORs) are captured into one system for investigation, co-ordination and analysis; allowing for identification of risk and management of resultant corrective/preventive action(s) through to conclusion.

Internal, Customer, Supplier or Regulator Audits can be scheduled, planned, conducted and reported, with actions requiring follow-up being managed through to conclusion. A view of outstanding actions is always available to ensure compliance activities are being attended to effectively, and on time.

Risk management, supplier and staff competency can also be managed providing the ideal oversight of your compliance activities and status.

We work with our clients to configure the selected solution for each of our customers to streamline existing processes and to benefit the organization with greatly improved workload management throughout. A good SMIS solution reduces bureaucracy, improves the efficiency of quality, safety and risk management and highlights improvement opportunities throughout the organization.

To complement our solutions, we have an experienced team of Professional Services consultants who ensure customers get value and benefit from their investment. Their experience in working with MROs and the wider Aviation industry allows them to identify “best practice” processes for consideration in configuring the application to deliver desired outcomes.

During the last decade, as regulators have introduced SMS guidance, we have worked closely with the aviation community to develop solutions that help integrate quality, safety and risk management processes in order to reduce bureaucracy, identify improvement opportunities and improve overall safety and quality standards.

Contact us to discuss Safety, Risk, Quality and Compliance management.