Regulators / ATC


Bridging the gap between the regulator and the regulated

We work with regulatory bodies and air traffic management organizations.

We have a proven track record in helping regulators assure safety across their regulated organizations, through the implementation of SMS Information Management Solutions.

Regulator challenges

Aviation is a growing industry. Worldwide, passenger numbers are on the increase and there is more pressure than ever on aviation regulators and their oversight processes. Many civil aviation authorities are under strain because incumbent paper based auditing systems can’t cope with the increase in workload.

Legacy systems tend to be extremely labor intensive, provide very little visibility of the status of safety oversight and demand extreme levels of administration and paper-chasing to work adequately.

Historically, safety audits would be captured using paper checklists which would then need to be manually retyped into the SMS, while evidence and findings were collated through a series of emails and phone calls. All of this is very time consuming and traceability was hard to demonstrate.

Regulator Benefits

A compehensive SMS Information Management solution eliminates the paper-trail by centrally storing information and streamlining safety oversight processes. It provides a holistic view of safety, workload and actions. We can assist regulatory bodies and their relationship with their regulated organizations by:

Policies and procedures

  • Electronically distributing controlled documents, policies and procedures – ensuring that they are always available at the point of need
  • Enhancing the document management process by providing immediate visibility of who has requested, implemented and acknowledged changes to policies and procedures
  • Simplifying the process for AOC and other relevant licensing applications which can now be submitted and approved on-line

Audit management

  • Providing a central, integrated information resource which allows for more efficient planning, scheduling, conducting and reporting of audits.
  • Allowing audits to be managed and completed electronically on-site, using mobile technology and eliminating duplication of effort – simple, accurate and mobile
  • Delivering a consistent audit format to all organizations which streamlines the reporting and analysis of industry data
  • Offering both auditor and auditee immediate visibility of audit outcomes, findings and actions so that each party know exactly where they stand

Safety reporting

  • Allowing mandatory reports to be more accessible and easier to submit, which encourages a reporting culture and enhances safety as a result
  • Reducing the amount of time taken to evaluate reports, initiate investigations and assign actions
  • Enabling a consistent reporting format which means that measurable data can be captured for future analysis and benchmarking

Regulated benefits

Regulated organizations who engage with a safety oversight system  benefit from more autonomy and control by:

Policies and procedures

  • Having direct, electronic access to the latest controlled versions of regulatory documentation when and where they need it
  • Being able to submit their own policy documentation for review and approval electronically, shortening the process

Audit management

  • Having immediate visibility of the status of audit findings, removing uncertainty and ambiguity
  • Allowing the regulator to close findings off remotely which saves time and facilitates a quicker audit conclusion

Safety reporting

  • Providing a platform for mandatory reports to be submitted electronically to the regulator in a timely fashion – eliminating effort associated with the administration of paper-based reports
  • Identifying the individuals responsible for actions who can then be notified and reminded if escalation is required

To find out how your regulatory organization can bridge the gap with your regulated stakeholders for a more efficient, safer and collaborative approach to safety oversight, contact us to discuss Safety, Risk, Quality and Compliance management.