Incident Management


Incident Management

All risk assessments are based on information available and considered at a particular point in time. As more information becomes available it provides us with the capability to test some of the assumptions made in terms of threats, risks, consequences, barriers and controls.

At the heart of all SMS Information Management solutions is a need to record and learn from incidents and near misses. This allows an investigation of facts and provides the opportunity to take positive actions to lessen future risks.

The SMIS provides the ability to overlay all events, near misses and incidents on the BowTie of the relevant risk, and so provide a visualization of how the risk is being managed and controlled in practice.

An effective SMIS provides the ability to manage incidents and it shares information to provide insight into how robust the management system is. The intelligence that provides this input can be taken from other information sources within the organization.