SOAR+® Approved

cropped-Captain-Major-Web-Image-1080x300Patrick S. Major, medical In is pleased to announce that SOAR+® is an officially and finally Registered Trademark. Sextant Readings Solutions works closely with Patrick S. Major Inc. in supporting aviation safety management globally.

When using term SOAR+, Soar+, or otherwise referencing Patrick S. Major, Inc.’s proprietary safety of operations audit and resolution of safety issues process, and/or its flight data monitoring (FDM)-based safety of operations assessment, risk management, airmanship enhancement, and asset protection processes, kindly depict as follows “SOAR+®,” with the ® prominently displayed.

SOAR+, a practical, results-oriented, approach to the art and best-practice of aviation, represents the foundational underpinning for next generation safety management systems (SMS).

SOAR Next-Generation SMS Audit & Safety Issue Resolution


is a computer-based safety of operations audit, risk assessment and resolution of safety issues (ROSI) process supporting E-IOSA, IASA, ISBAO as well as SAIs, EPIs, DOD, ICAO, regulatory compliance, NetJets, internal QA/evaluation, and/or custom audit protocols.  SOAR+ raises the bar by risk-ranking audit standards, then reporting results in an intuitive, executive-friendly format that establishes a means for quantifying returns on investment (ROI) in safety.

SOAR+ is imminently configurable; e.g. A CASE version of SOAR+ is set to be installed at a major US based Maintenance & Repair Operation (MRO) soon; providing services to Pratt & Whitney, the US Air Force and UPS among others.  SOAR+ is also under consideration to support the US Department of Transportation’s (DOT’s) Federal Transit Authority (FTA) implementation of safety management systems (SMS) in US municipal transit and rail operations.  Could also work for airports, shipping, and hospitals it: wherever safety and compliance is linked to performance.

SOAR “AAP” is a flight data monitoring (FDM)-based safety of operations-assurance, risk management, airman-ship assurance and asset protection utility incorporating the identical ROSI process as SOAR+.  Unconstrained by traditional flight operations quality assurance (FOQA) paradigms, SOAR AAP optimizes the use of aircraft flight data recorders, the so-called “Black-Boxes,” before the crash: to optimize operations, training, and to actually prevent accidents by making practical application of information that is traditional used only to conduct forensic inquiry…after the fact.

SOAR+ Attributes –

  • Audit standards can be derived and/or imported into SOAR+ from any source: from ICAO, host country regulations, to internal airline oversight, quality control and quality assurance processes.
  • A gap analysis and corrective actions tool exemplary of highest standards in SMS.
  • Supports SAIs, EPIs, specific regulatory requirements (SRRs), as well DOD and Enhanced-IOSA requirements.
    • Also available as an IOSA-attainment sub-routine providing a sequential guide to air, ground and maintenance operators in achieving and maintaining IATA registration.
  • Standards and findings are risk-ranked in advance of the audits, and after, to guide in prioritizing effective action plans.
  • Reports are normalized to 100% to facilitate effective communications with non-technical stakeholders, and to
    • Establish a basis for quantifying return on investments in safety.
  • Both SOAR+ and SOAR AAP fill significant lapses in virtually all existing SMS computer-based utilities,
    • Can be integrated into existing SMS software.
  • There are Enterprise versions,
    • And versions capable of supporting-
      • Mobile devices,
      • Laptop PCs and
      • “Cloud-based” access.
    • The ROSI process includes prioritization of findings on the basis of safety and/or business, political and economic concerns, supporting unparalleled root cause analysis, safety risk assessment (SRA) and corrective actions implementation, validation, and assurance processes.

•     Indeed, SOAR+/SOAR APP may represent a credible foundation for what can best be described as “Next-generation SMS.”

SOAR+ is deliberately configured to be useful measuring the attainment of standards in virtually any environment. For example, SOAR+ could be a useful means to measure attainment of implementation standards in Ebola prevention and treatment procedures, methods and protocols, to report results in an imminently intuitive executive-friendly format, to measure the risk of failure to implement complete and comprehensive corrective measures, to conduct safety risk assessments on proposed corrective measures, to document approval of an accountable individual before deploying proposed corrective actions, to verify and validate implementation, controlling performance creep by means of a continuously renewable improvement process, and to quantify return on investment in health and safety of the population.  We would need to dissect Ebola prevention and treatment protocols to identify standards and then deploy auditors to record their observations in the SOAR+ safety of operations, risk assessment and resolutions of safety issues utility.

Annex 19 – The Next Steps in Proactive Safety Management

Annex 19 – The Next Steps in Proactive Safety Management

By Danielle Kelly

Sextant Readings Solutions - SMS ICAO Annex 19For the first time in 30 years, ICAO are set to release a new Annex – Annex 19 – that pulls together current safety management practices and future expectations for facilitating safety risks that exist in our lands and skies.

The Annex looks to promote and enhance the alignment between the state and service providers and operators, which in my opinion should be welcomed and can only be a positive thing. Sharing and learning from each other is good, it’s what we are taught as kids and is something we would do well to remember as adults. ICAO have provided us with Annex after Annex of standards and regulations depicting how things should be done in the industry, with lots of references to safety for operation of aircraft, air traffic services, aerodromes, and airworthiness. This new Annex brings together all of these different provisions to further embed safety oversight and systemic risk sharing, but shouldn’t we be doing this already anyway?

There is a lot of emphasis on the management of safety risks, focusing on what we don’t want to happen, and on the sharing of information. However, how worthwhile the sharing of information actually is depends on what is done with it. ICAO appear to be providing an answer to bridging the gap between simply being aware of other industry incidents and proactively managing and implementing further mitigation strategies to prevent the same thing from occurring on our own watch. But why has it taken a new Annex to be published for us to do this, shouldn’t this be something we should be doing as part of working practice? How do organizations learn and share?

It seems ICAO have produced this Annex to show that it is no longer acceptable just to Prevent, Detect and Respond; we need to be able to learn and share information, particularly as the demand for air travel increases. To that end, ICAO has offered greater support for the next generation of safety management systems. The co-ordination effort being established between State Safety Programs (SSP) and the SMS provides an opportunity to improve the performance of the existing SMS to meet state safety policies and objectives, state safety risk management, assurance and promotion.

Like I said before, we can no longer be seen just to be preventing, detecting and responding to occurrences. Learning isn’t just about reporting, understanding, implementing and then backtracking; it’s much more than that – learning is the sharing of knowledge and information, so let’s get more information about our controls instead of the outcomes.  How about we manage the precursor and build our resilience?

Now, it’s all very well saying this but how do we actually achieve it?

Well, we need to start somewhere…so how about our controls? Do we have confidence in our controls?  If not, why not? And what do we do about it to make sure we are confident in the controls in place?

Yes, States play a role to establish and prescribe a State Safety Program in order for us to achieve an acceptable level of safety. However, it is up to the service providers and operators who fundamentally need to demonstrate and actively manage risk and the effectiveness of mitigation strategies through their own Safety Management Systems.

So, where do we go with Annex 19?

Well, we have to make time to look at what we’ve got; we know an SMS will give us the means to do everything we need to do and to be able do them effectively in terms of manage hazards and associated risks, log incidents and occurrences to be able to report on performance. There will no doubt be policies and procedures with associated workflows that are required to be followed to ensure the investigation is appropriately dealt with.

With Annex 19, we need more than this. We need a platform to not only do all the things we need to do, but also all the things we want to do; such as anticipating and predicting, strengthening our position and giving us confidence in our controls. Because if we’re not doing that…well…in the eyes of Annex 19…are we doing it wrong?

How does your SMS measure up against the new Annex 19 recommendations?

Sextant Readings Presentation on SlideShare has been viewed over 1,750 times

The Sextant Readings presentation – 8 Steps to an Efficient SMS – has been viewed over 1750 times on SlideShare.

Positioning the “8 steps to an efficient SMS” is intended to clarify some of the mis-information about Safety Management that is rife on the internet.  There is a lot of hype about SMS – usually focused on the particular strengths of a vendor’s offering.

However we view Safety Management in the context that safety is a direct result of  “A management system based on professionalism and safety principles” of an organization.  There are many ‘pieces’ of management system support in the offerings from so-called Safety Professionals.

At Sextant Readings we believe that supporting the management of an organization based on the principles of professionalism and safety is our business.  You can see the presentation here:

Finland’s transport regulator increases efficiency and improves reporting times to ECCAIRS

Finland’s transport regulator increases efficiency and improves reporting times to ECCAIRS

TraFiThe Traffic Analysis department of the Finnish Transport Safety Agency (TraFi) is involved in the collection and analysis of safety and environment information regarding Finland’s transport system. As part of their reporting obligations, the regulator is required to submit both accident and incident reports to the European Co-ordination Centre for Accident and Incident Reporting Systems (ECCAIRS).

However, cialis after recording high and continuously increasing aviation occurrence reports, mainly down to their limited resources, the regulator identified a need to increase the efficiency of their occurrence management process, improving reporting times to ECCAIRS.

Ossi Kasurinen, TraFi’s Safety Information Adviser, said: “Saving occurrence reports manually into ECCAIRS database requires a lot of work and was extremely labor intensive at times, especially as we have limited resource in which to do it. We required a solution that would help us to streamline our occurrence report management process as well as feed the ECCAIRS database more efficiently.”

TraFi develops safety of the transport system across Finland, promoting environmentally friendly transport solutions. It is responsible for transport system regulatory duties across the four main transport sectors of air, rail, land and sea, and so it was crucial they found a solution which would improve their occurrence management and analysis processes.

With Ideagen Gael’s Q-Pulse solution, TraFi benefit from a fully integrated safety occurrence reporting and incident management solution, allowing their aviation community to raise occurrences in multiple formats before being processed directly into Q-Pulse.

The regulator also use Q-Pulse for their safety data management and enjoy seamless and automated integration with the ECCAIRS database which has streamlined their previous manual processes to provide more effective safety oversight of Finnish Civil and General Aviation.

Ossi added: “Q-Pulse is customizable and makes it possible to import and export data from and to other systems, cutting down the manual process dramatically. As our data is stored in Q-Pulse, we will be able to analyses it using the solution and, as the solutions is used by a few of our aviation customers, there may be possibilities that we can experience some synergy benefits in data transfer also.”

“Our Q-Pulse solution has completely taken over our day-to-day operations in regards to managing safety and environment information. As well as receiving multiple occurrence reports from varying systems, we can manage and classify these reports before easily exporting them into ECCAIRS. It has helped us improve overall occurrence management – and the solution’s analysis functionality will help us fulfill our duties despite the limited resources that we have.”

Key Components of a Risk Management System

Sextant Readings Solutions - Risk Key Components

Key Components of a Risk Management System

Risk management requires organization support, an assurance framework and the ability to manage a collection of risks and opportunities. An organization that is successful in implementing an effective risk management system will recognize that there is an upside and a downside to risk.

In order to benefit from a robust risk management system, there are five key components that an organization is required to implement. It should:

  • Ensure executive management support and understanding
  • Consider risk in objective setting and decision making
  • Make the management system transparent, inclusive and accessible to all
  • Continually sense change and respond accordingly
  • Ensure that engagement is systematic, timely and sustainable

The Challenges

Ensuring these five key components comes with its own challenges.

Organizations face the challenge of ensuring that the terminology and methodologies are widely understood and consistently applied. All risk must be systematically evaluated, assessed and managed effectively and risk management and understanding must be widely adopted in all disciplines across the organization.

Risk management is an on-going process, and organizations must be ever ready for scrutiny and able to stand up to audit, as well as to ensure that learning from every incident is shared.

The Pitfalls

For effective risk management, organizations must avoid storing information in disconnected systems, formats and locations and make sure that change is managed and communicated effectively. Organizations are also open to exposure from actions that are not assigned or completed while time intensive and error prone reporting processes could be harmful, or even fatal, to the business

Learn about Ideagen Gael’s Risk Management Solutions

Sextant Readings Solutions - Ideagen Gael Risk Management Solutions

Learn more about Ideagen Gael’s Risk Management solutions

To help you understand the challenges and pains around risk management, we provide a number of resources that you can read and view at your convenience.

Have a look at our Success Story to see how we achieved ISO 27001 certification using only our own products and you can also view our Recorded Webinars collection, which cover best practice and ideas for improvement.

You can also learn more about the Bowtie methodology – the visual diagram inherent in the Ideagen Gael Risk product – from the side banner.

Professional Services


Risk Implementation Professional Services

Establishing risk management processes and a risk culture within your organization helps to create greater resilience. Strong risk management processes and understanding helps your organization capitalize on opportunity, drive business success through delivering objectives and, in doing so, increase stakeholder value.

Our professional services can help deliver successful risk management. Through our consultants and our global partner network, our consultancy ranges in scope from simply providing a software solution through to full facilitation and project management to deliver robust risk management across an organization. We will jointly assess how effective your organization’s current risk management processes are – as well as the level of understanding of risk management within your business. You, working with our team, can determine the status of your risk management, how effective your processes currently are and highlight areas of improvement that we can help with.

Over the last 20 years, our professional services organization has delivered many projects, and our global partner network is professionally trained to provide exceptional levels of customer service and support. This ensures we are well placed to offer international customers a level of service that is second to none.

Our consultants and partner network will be as active in your project delivery as you determine – which could simply be staged progress reviews through to a complete project management and successful conclusion. Initial and strategic reviews with our professional services organization helps to determine the scope of your risk management project, entering consultation to gauge your current risk management situation and reviewing your current level of understanding and consistency to provide a clear picture of what can be achieved. Deliverables and key milestones are identified and highlighted, taking into account resources and constraints along the way.

Q-Pulse Integration

Sextant Readings Solutions - Solutions

Q-Pulse Integration

Ideagen Gael Risk’s ability to integrate with Q-Pulse enables operational data held across the organization to be directly associated with:

  • Building confidence in the knowledge that your risk management system is effective.
  • Providing early warning indicators based on your risk management requirements and making the right preventive decisions before it is too late.
  • Linking Ideagen Gael Risk to Q-Pulse documents, assets, incidents and non-conformances to provide the information you need to assess your system.
  • Linking Ideagen Gael Risk to other operational systems that mitigate risk in your organization.

For example, when reviewing a risk control linked to a Q-Pulse procedure, Ideagen Gael Risk provides you with a summary that highlights key information such as:

  • Number of non-conformances
  • Last review date
  • Last audit date
  • How often updated
  • Number of people trained on this procedure

Sextant Readings Solutions - Integration with Docs

This is key information that is vital to support any type of review.

Ideagen Gael Risk is an integrated solution providing comprehensive risk assessment, treatment and management across the whole organization.



Risk Integration

Sextant Readings Solutions - Integration


An effective SMS Information Management solution has the ability and framework to be successfully integrated with other software systems – allowing organizations to link their existing business systems with the risk management solution.

The integration is achieved by utilizing APIs, allowing organizations to seamlessly operate a series of existing systems concurrently with the SMS Information Management solution for increased benefit. Indeed, if there is intelligent data being stored on a standalone system within your organization, it would make sense to integrate this system with a SMS Information Management solution.

An effective SMS Information Management solution can be integrated to ensure your risk management is effective and allowing you to make the right preventive decisions before it is too late. For example, when reviewing a risk control linked to a procedure, The SMS Information Management solution provides you with a summary that highlights key information such as non-conformances, review dates and audit dates and links to documents, assets, incidents and non-conformances to provide the information you need to assess your system.