Learning and Sharing
Lessons learned from incidents and near misses need to be shared across the organization. This can be very challenging in multi-national and geographically disparate situations and can leave organizations exposed if it can be proved that an incident could have been prevented, or would have been less serious, had the learning from a previous event been shared effectively.
An effective SMS Information Management solution provides the ability to share learning and best practice in a controlled manner. This capability imust be two-way, allowing for command and control from a central location and also from the local autonomy where conditions differ from what is regarded as normal