Tag Archives: Aviation Quality Assurance

Learn about Ideagen Gael’s Risk Management Solutions

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Learn more about Ideagen Gael’s Risk Management solutions

To help you understand the challenges and pains around risk management, we provide a number of resources that you can read and view at your convenience.

Have a look at our Success Story to see how we achieved ISO 27001 certification using only our own products and you can also view our Recorded Webinars collection, which cover best practice and ideas for improvement.

You can also learn more about the Bowtie methodology – the visual diagram inherent in the Ideagen Gael Risk product – from the side banner.

Professional Services

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Risk Implementation Professional Services

Establishing risk management processes and a risk culture within your organization helps to create greater resilience. Strong risk management processes and understanding helps your organization capitalize on opportunity, drive business success through delivering objectives and, in doing so, increase stakeholder value.

Our professional services can help deliver successful risk management. Through our consultants and our global partner network, our consultancy ranges in scope from simply providing a software solution through to full facilitation and project management to deliver robust risk management across an organization. We will jointly assess how effective your organization’s current risk management processes are – as well as the level of understanding of risk management within your business. You, working with our team, can determine the status of your risk management, how effective your processes currently are and highlight areas of improvement that we can help with.

Over the last 20 years, our professional services organization has delivered many projects, and our global partner network is professionally trained to provide exceptional levels of customer service and support. This ensures we are well placed to offer international customers a level of service that is second to none.

Our consultants and partner network will be as active in your project delivery as you determine – which could simply be staged progress reviews through to a complete project management and successful conclusion. Initial and strategic reviews with our professional services organization helps to determine the scope of your risk management project, entering consultation to gauge your current risk management situation and reviewing your current level of understanding and consistency to provide a clear picture of what can be achieved. Deliverables and key milestones are identified and highlighted, taking into account resources and constraints along the way.

Q-Pulse Integration

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Q-Pulse Integration

Ideagen Gael Risk’s ability to integrate with Q-Pulse enables operational data held across the organization to be directly associated with:

  • Building confidence in the knowledge that your risk management system is effective.
  • Providing early warning indicators based on your risk management requirements and making the right preventive decisions before it is too late.
  • Linking Ideagen Gael Risk to Q-Pulse documents, assets, incidents and non-conformances to provide the information you need to assess your system.
  • Linking Ideagen Gael Risk to other operational systems that mitigate risk in your organization.

For example, when reviewing a risk control linked to a Q-Pulse procedure, Ideagen Gael Risk provides you with a summary that highlights key information such as:

  • Number of non-conformances
  • Last review date
  • Last audit date
  • How often updated
  • Number of people trained on this procedure

Sextant Readings Solutions - Integration with Docs

This is key information that is vital to support any type of review.

Ideagen Gael Risk is an integrated solution providing comprehensive risk assessment, treatment and management across the whole organization.

 

 

Risk Value Creation

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Value Creation

Risk management has traditionally focused on Value Protection – taking steps to ensure something undesirable doesn’t happen. Yet the disciplines of risk management are ideal for identifying the contributing factors and how they ought to be managed to optimize performance – Value Creation

Risk Learning and Sharing

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Learning and Sharing

Lessons learned from incidents and near misses need to be shared across the organization. This can be very challenging in multi-national and geographically disparate situations and can leave organizations exposed if it can be proved that an incident could have been prevented, or would have been less serious, had the learning from a previous event been shared effectively.

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An effective SMS Information Management solution provides the ability to share learning and best practice in a controlled manner. This capability imust be two-way, allowing for command and control from a central location and also from the local autonomy where conditions differ from what is regarded as normal

Stand Up to Scrutiny

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Stand Up To Scrutiny

An effective SMS Information Management solution provides the ability to always be in a state of readiness and to provide confidence to regulators, customers and third parties that you are in control of your management system.

The SMS Information Management solution makes it easier to adopt risk management in all disciplines across the organization. It provides a consistent mechanism to manage risk effectively and efficiently

Risk management is an on-going process and there will always be actions to complete or improvements to be made.

Management Oversight

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Management Oversight

While executives have ultimate responsibility for risk and safety, it is not always practical for them to know or be aware of all the detail. They typically rely on appointed staff to provide them with reports to satisfy themselves that risk and safety is managed effectively.

An effective SMS Information management solution provides key insight into the risk management system to provide executives with status reports, outstanding actions, alerts and gap analysis.

A dashboard facility is available to bring focus to what needs closer scrutiny. The dashboard is flexible, allowing each individual user to determine the information that is of relevance to them.

Action management highlights actions pending and those overdue. Workflow management provides the ability to route information across the business as appropriate. Escalation management is provided to alert where the management system is not been responded to.

A comprehensive range of standard reports is further complemented with an intuitive report designer, enabling users to create and add to the library reports they find of interest.

All management systems generate reviews of systems, processes, people and risk assessments. These are managed with all relevant staff made aware of their responsibilities.

Intelligence from other sources of information within the business, can be made available in in an effective SMS Information Management solution to get closer to real time risk assessment, test assumptions and further strengthen the management system. An effective SMS Information Management solution must be a very open system, and is designed to share information with other sources of intelligence within an organization.

Incident Management

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Incident Management

All risk assessments are based on information available and considered at a particular point in time. As more information becomes available it provides us with the capability to test some of the assumptions made in terms of threats, risks, consequences, barriers and controls.

At the heart of all SMS Information Management solutions is a need to record and learn from incidents and near misses. This allows an investigation of facts and provides the opportunity to take positive actions to lessen future risks.

The SMIS provides the ability to overlay all events, near misses and incidents on the BowTie of the relevant risk, and so provide a visualization of how the risk is being managed and controlled in practice.

An effective SMIS provides the ability to manage incidents and it shares information to provide insight into how robust the management system is. The intelligence that provides this input can be taken from other information sources within the organization.

Changing the culture of established organizations to enhance safety and risk management

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The challenge in changing the culture of an established organization, as Tom Howell comments in the LinkedIn group America’s Aviation Safety Management Solutions Forum, is possible but only with focus from the top. Quite often change at the top enables change management across the organization. When there are no management-change reason to trigger a change in culture to make focus on safety as the core, all too often the trigger is a major accident or event.
Change after an event is too late, as we know and reactive change can have seriously detrimental effects on the organization, the people and all stakeholders.
Somehow, – whether it is the company Board of Directors, peer pressure, associations or the enlightened hiring of strong, focused personnel into the safety role – something needs to trigger change to focus on predictive risk as a foundation for company survival. The economic interests of the company and its stakeholders are at risk unless the change is made in the management of the business based on professionalism and safety.

 

Sextant Readings Solutions – aviation professionals with focus on Compliance, Quality Management and Quality Assurance, Safety and Risk Management for the Aviation Industry, is an IS-BAO Support Services Affiliate and IS-BAO safety consultant and Auditor

Norcal Business Aviation Association (NCBAA) Safety Day Event in San Jose May 2 featured Dr Tony Kern on Professionalism in Aviation

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Dr. Tony Kern is the CEO of Convergent Performance; a small, veteran owned “think tank” formed in 2004 and dedicated to reducing human error and improving performance in high risk environments such as aviation,military, healthcare and firefighting. Tony is one of the world’s leading authorities on human performance, has lectured on the subjects of applied human factors and performance improvement for nearly two decades, and is the author of seven books on the subject’

The Norcal Business Aviation Association (NCBAA) members were presented to a day of discussion about Professionalism in Aviation with topics like :

  • The Readiness Equation
  • The Baseline of Readiness: The Mind-Body Link
  • Lifelong Readiness: Continuous Improvement and Deliberate Practice
  • Level III Professionalism

We highly recommend Dr. Tony Kern’s insights for all aviation professionals

 

Sextant Readings Solutions – aviation professionals with focus on Compliance, Quality Management and Quality Assurance, Safety and Risk Management for the Aviation Industry, is an IS-BAO Support Services Affiliate and IS-BAO safety consultant and Auditor