Annex 19 – The Next Steps in Proactive Safety Management

Annex 19 – The Next Steps in Proactive Safety Management

By Danielle Kelly

Sextant Readings Solutions - SMS ICAO Annex 19For the first time in 30 years, ICAO are set to release a new Annex – Annex 19 – that pulls together current safety management practices and future expectations for facilitating safety risks that exist in our lands and skies.

The Annex looks to promote and enhance the alignment between the state and service providers and operators, which in my opinion should be welcomed and can only be a positive thing. Sharing and learning from each other is good, it’s what we are taught as kids and is something we would do well to remember as adults. ICAO have provided us with Annex after Annex of standards and regulations depicting how things should be done in the industry, with lots of references to safety for operation of aircraft, air traffic services, aerodromes, and airworthiness. This new Annex brings together all of these different provisions to further embed safety oversight and systemic risk sharing, but shouldn’t we be doing this already anyway?

There is a lot of emphasis on the management of safety risks, focusing on what we don’t want to happen, and on the sharing of information. However, how worthwhile the sharing of information actually is depends on what is done with it. ICAO appear to be providing an answer to bridging the gap between simply being aware of other industry incidents and proactively managing and implementing further mitigation strategies to prevent the same thing from occurring on our own watch. But why has it taken a new Annex to be published for us to do this, shouldn’t this be something we should be doing as part of working practice? How do organizations learn and share?

It seems ICAO have produced this Annex to show that it is no longer acceptable just to Prevent, Detect and Respond; we need to be able to learn and share information, particularly as the demand for air travel increases. To that end, ICAO has offered greater support for the next generation of safety management systems. The co-ordination effort being established between State Safety Programs (SSP) and the SMS provides an opportunity to improve the performance of the existing SMS to meet state safety policies and objectives, state safety risk management, assurance and promotion.

Like I said before, we can no longer be seen just to be preventing, detecting and responding to occurrences. Learning isn’t just about reporting, understanding, implementing and then backtracking; it’s much more than that – learning is the sharing of knowledge and information, so let’s get more information about our controls instead of the outcomes.  How about we manage the precursor and build our resilience?

Now, it’s all very well saying this but how do we actually achieve it?

Well, we need to start somewhere…so how about our controls? Do we have confidence in our controls?  If not, why not? And what do we do about it to make sure we are confident in the controls in place?

Yes, States play a role to establish and prescribe a State Safety Program in order for us to achieve an acceptable level of safety. However, it is up to the service providers and operators who fundamentally need to demonstrate and actively manage risk and the effectiveness of mitigation strategies through their own Safety Management Systems.

So, where do we go with Annex 19?

Well, we have to make time to look at what we’ve got; we know an SMS will give us the means to do everything we need to do and to be able do them effectively in terms of manage hazards and associated risks, log incidents and occurrences to be able to report on performance. There will no doubt be policies and procedures with associated workflows that are required to be followed to ensure the investigation is appropriately dealt with.

With Annex 19, we need more than this. We need a platform to not only do all the things we need to do, but also all the things we want to do; such as anticipating and predicting, strengthening our position and giving us confidence in our controls. Because if we’re not doing that…well…in the eyes of Annex 19…are we doing it wrong?

How does your SMS measure up against the new Annex 19 recommendations?

Jet Aviation Teterboro Obtains FAA Maintenance Approval for Gulfstream G650 Aircraft

Source: Jet Aviation
Created: December 3, 2013

Jet Aviation’s Teterboro repair station is now authorized by the FAA to provide base, line, repair and overhaul maintenance support to Gulfstream G650 aircraft.

TETERBORO, N.J. / December 03, 2013 – Jet Aviation Teterboro received approval from the Federal Aviation Authority (FAA) to perform base and line maintenance on Gulfstream G650 aircraft. Jet Aviation’s Teterboro repair station is now authorized by the FAA to provide base, line, repair and overhaul maintenance support to Gulfstream G650 aircraft. This authorization also extends to Jet
Aviation’s Cayman AMO, Bermuda AMO and EASA repair station authorities.

“We have made a significant investment in tooling, training and data to support the needs of our clients moving to this new aircraft type,” said David Smith, director of quality assurance, MRO services. “We are committed to meeting our customers’ maintenance requirements to ensure their safety and security. This new authority validates our dedication and our continued investment in support of their growing needs.”

Jet Aviation Teterboro services all major business jet models and components and provides customers with comprehensive services, including base maintenance, airframe and avionics, line maintenance, repair and overhaul. It is an approved repair station by the FAA #JZBR710K, EASA #145.4588, Bermuda #BDA/AMO/115 and the Cayman Islands #010-CAY-AMO-2008. In addition, the company has earned ISO 14001:2004 and OHSAS 18001:2007 certifications. The company provides 24-hour AOG assistance through its Jet Response mobile maintenance service which can be reached at 1-877-JET HELP.

Jet Aviation, a wholly owned subsidiary of General Dynamics (NYSE: GD), was founded in Switzerland in 1967 and is one of the leading business aviation services companies in the world. Close to 4,500 employees cater to client needs from more than 20 facilities throughout Europe, the Middle East, Asia and North and South America. The company provides maintenance, completions and refurbishment,
engineering, FBO and fuel services, along with aircraft management, charter services, aircraft sales and personnel services. Jet Aviation’s European and U.S. aircraft management and charter divisions jointly operate a fleet of more than 250 aircraft.

Please visit www.jetaviation.com and follow us on twitter:
http://twitter.com/jetaviation.

Executive AirShare Selects BoldIQ Flight Scheduling Software

Executive AirShare has selected BoldIQ’s fully integrated all-inclusive operations management system and optimization engine.

KANSAS CITY, MO, USA, December 2, 2013 /EINPresswire.com/ — Regional fractional aircraft ownership company Executive AirShare today announced the company has selected BoldIQ’s ASTRO fully integrated all-inclusive operations management system and SOLVER optimization engine to manage aircraft crew, flight and maintenance schedules for the rapidly growing company.

BoldIQ’s integrated software fully automates the flight planning and dispatch process, dramatically reducing the workload on flight planners, dispatchers and pilots, while improving data accuracy and enabling more, timely decision-making.

Executive AirShare, in the midst of its fourth consecutive year of double-digit growth, selected the BoldIQ software based on its ability to ensure efficient operations for the company’s growing fractional and managed fleet, which currently includes a total of 47 jet and turboprop aircraft and 92 pilots serving more than 160 shareowners, members and management customers.

“Ensuring our shareowners have maximum intraday flexibility is one of the reasons they choose Executive AirShare and our ‘per day’ aircraft availability model,” said Harry A. Mitchel, vice president of operations, Executive AirShare. “The BoldIQ software not only ensures that we’re operating at maximum efficiency, but also features the ability to adapt and accommodate our growth as we add new aircraft and serve new markets.”

“The New Green Economy is about making intelligent business decisions that lead to sustained profitability while reducing any secondary impact on the world around us,” said Roei Ganzarski, President & COO of BoldIQ. “Performing more customer flights with less resources, less fuel and fewer emissions, is the competitive advantage we enable our customers in a world of high volatility and increasing customer expectations.”

About Executive AirShare
Executive AirShare serves shareowners in Kansas City, Mo., Wichita, Kan., Tulsa and Oklahoma City, Fort Worth, Dallas, Houston, Austin, San Antonio and Buffalo, N.Y. Its subsidiary, Executive Flight Services, manages aircraft for owners from bases in Fort Worth, Dallas, Wichita, Kansas City and Buffalo.

Executive AirShare is the world’s largest operator of Embraer Phenom aircraft and currently serves the Central U.S. and Great Lakes region, operating a fleet of Phenom 300, Phenom 100, Citation CJ2+, King Air 350 and C90B aircraft. Executive AirShare also offers aircraft management and charter services through its subsidiary, Executive Flight Services. For more information about Executive AirShare and its services, please visit www.execairshare.com

About BoldIQ
BoldIQ is a global provider of revolutionary software-driven operations optimization solutions to industries that operate in highly complex, constantly changing environments. Our software continuously provides actionable plans and schedules for the optimal use of resources (assets and/or people), taking into full account the current demand, external factors, cost structure, constraints, and regulations, so that companies can make integrated and actionable decisions in real-time. For more information about BoldIQ and its services, please visit www.boldiq.com

Jill Hindes
Executive AirShare
(816) 221-7200 or (913) 827-3327

Sextant Readings Presentation on SlideShare has been viewed over 1,750 times

The Sextant Readings presentation – 8 Steps to an Efficient SMS – has been viewed over 1750 times on SlideShare.

Positioning the “8 steps to an efficient SMS” is intended to clarify some of the mis-information about Safety Management that is rife on the internet.  There is a lot of hype about SMS – usually focused on the particular strengths of a vendor’s offering.

However we view Safety Management in the context that safety is a direct result of  “A management system based on professionalism and safety principles” of an organization.  There are many ‘pieces’ of management system support in the offerings from so-called Safety Professionals.

At Sextant Readings we believe that supporting the management of an organization based on the principles of professionalism and safety is our business.  You can see the presentation here:


TRANSPLANT TRANSPORTATION SERVICES JOINS ACSF

TRANSPLANT TRANSPORTATION SERVICES JOINS AIR CHARTER SAFETY FOUNDATION 

Source: Bryan Burns
ACSF President
888-723-3135
bburns@acsf.aero

Alexandria, VA,  November 25, 2013 — The Air Charter Safety Foundation (ACSF) is pleased to announce that Transplant Transportation Services, Inc (TTSI) is the newest company to join the ACSF.  Along with 105 other companies, Transplant Transportation now supports the ACSF’s vision to enable on-demand air charter providers and fractional program managers to achieve the highest levels of safety in the aviation industry.

“Our mission at Transplant Transportation is to provide our hospitals, transport centers and organ procurement organizations with operational excellence and relentless levels of service and safety,” said Transplant Transportation President Scott Pritchard. “We recognize the important, life-saving work the organ teams provide and strive to deliver them to their destination safe, prompt and in comfort.”

Pritchard noted, “When we schedule a flight and select an aircraft, safety is our priority. Joining ACSF will help us do both.”

Transplant Transportation is a leader in logistics, managing systems, processes and technology. With more than five years’ experience, TTSI works with a select network of world-class operators to provide complete transportation services for organ transplant teams, organs, and support staff.  With the emphasis on thoroughly vetting each charter flight, they have narrowed the list of their safety approved network down substantially from the many charter operators available in the marketplace today.

“We are pleased to welcome Transplant Transportation Services to the foundation,” said ACSF President Bryan Burns. “Becoming a member of ACSF is a testament to their commitment to providing the safest aircraft and flight crews for their clients.”

For further information, go to www.acsf.aero or www.transplanttransportationservices.com.

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“The vision of the ACSF is to enable on-demand charter providers and fractional program managers to achieve the highest levels of safety in the aviation industry. This goal will be achieved through:

  • Promotion of risk management programs,
  • The adoption of one common industry audit standard,
  • Dissemination of safety information and,
  • Creation of additional programs that advance the goals of the foundation.”

IS-BAO Audit Capabilities

Our IS-BAO Audit team consisting of Sextant Readings Solutions registered auditors and those of our business partner Mentair Group.  Mentair Group has been actively involved with IS-BAO since its inception, and has a great deal of experience in Stage I, II, and III recurring audits.  Together with Sextant Readings Solutions experienced auditor team, we offer you experience, knowledge and guidance that are commensurate with your new or mature SMS environment.

Services Offered

Audits

  • IS-BAO Audits
  • Regulatory Compliance Audits
  • Internal Evaluations
  • Quality Assurance Audits
  • Safety Assurance Audits
  • Gap Analysis for SMS Standards, IS-BAO, ACSF or FAA requirements for Part 121
  • Third Party Audits
  • Audits of Client’s vendors
  • Repair Station / MRO (CFR Part 145)
  • Fueling operations
  • Ground handling (FBO)

 Training and Education

  • Safety Management Systems for Executives
  • Safety Management Systems Practical Concepts
  • Safety Manager Training
  • Quality Auditor Training (Initial and Lead)
  • Internal Audit Program Development
  • Safety/Quality Manager Development

Implementation Services

  • Safety Management System (SMS)
  • Quality Management System (QMS)
  • Continuing Analysis Surveillance System (CASS)
  • Internal Evaluation Program (IEP)
  • Aviation Safety Action Program (ASAP)

Airport SMS

 

Airport SMS

Sextant Readings Solutions - airportsAirports across the world are using Q-Pulse to streamline safety, risk and quality management processes. FAA Part 139 Airports benefit from Q-Pulse supporting Daily Inspection, Self Inspection, Annual Audit, Emergency response planning, Personnel and Asset management.

Q-Pulse provides enhanced safety levels, mitigates risk and encourages an overall safety culture across the airport facility, in line with ICAO Safety Management System (SMS) requirements.

ICAO Annex 14 demands that member states introduce regulations to ensure aerodromes have an effective SMS in place. ICAO recommends that airports base their SMS around four main components:

  • Safety Policy
  • Safety Assurance
  • Safety Risk
  • Safety Promotion

By implementing Ideagen Gael’s Q-Pulse as their Quality, Safety and Compliance management solution, airports have a framework to use as the foundation to their SMS needs, allowing airport operators to meet the ICAO’s requirements effectively and efficiently. Through Q-Pulse, they have a single point of reference to manage all compliance activities, eliminating duplication of records and effort. Policies, processes and work instructions are controlled, managed and distributed with a minimum effort and with full visibility of any outstanding actions. Safety related events are captured into one system for investigation and analysis to allow identification of risk and resultant mitigating/corrective/preventive action(s). Internal, Customer or Regulator Audits can be scheduled, planned, conducted and reported with actions requiring follow-up being managed as required. A view of outstanding actions is always available to ensure compliance activities are being completed on time and effectively. Risk management, supplier and staff competency can also be managed effectively through Q-Pulse providing the ideal oversight of your compliance activities and status.

For each of our customers, Q-Pulse is customized to streamline existing processes benefiting the organization with a greatly improved workload management that improves efficiency throughout. During the last decade, as regulators have introduced SMS guidance, Ideagen Gael has worked closely with the aviation community to develop solutions that help integrate quality, safety and risk management processes and information in order to reduce bureaucracy, identify improvement opportunities and improve overall safety and quality levels.

Sextant Readings Solutions partners with BoldIQ

Finally an integrated and automated operations platform with real-time optimization for aviation, Introducing bold and powerful solutions to improve your business performance

We have announced a fully integrated and automated operations management software platform – ASTRO – that enables your company to run your day-to-day business in an integrated fashion with little need for human intervention. Together with our dynamic optimization engine – SOLVER – we enable real-time, optimal and actionable solutions for resource utilization, operations management, and disruption recovery, in your complex business environment.

The robust operations management platform and optimization engine that was developed by BoldIQ, Inc. to support leading edge on-demand carriers is now offered by Sextant Readings Solutions.

The CEO of a leading business aircraft company operating over 50 aircraft. said: “Operations personnel started using new, real-time optimization software ASTRO and SOLVER about two months ago and have seen efficiency gains of between 5 and 10 percent, thanks to fewer deadhead flights and less outsourced charter.”

With customers in the U.S. and in Europe we cover various business models from on-demand charter operations, to guaranteed service fractional ownership models, to air taxi. We were recently selected by Berkshire Hathaway’s FlightSafety International – a global leader in aviation training – to be their partner in the delivery of operations management and optimization for their own customers.

Operational Optimization integrated with our industry leading safety, risk and quality management solutions, and IS-BAO Audit capabilities, Sextant Readings continues to expand our support of the aviation industry

Ash Marron CEO Ideagen Gael Limited Presents to the CAAC Safety Conference

Aviation safety management leaders Ideagen Gael Ltd has become the first Western company to present at the Civil Aviation Administration of China’s prestigious safety conference for carriers and airports.

Ash Marron CAAC Safety conference 2013

Chief Executive Officer, Ashley Marron, was a specially invited guest to the conference, which was held in Kunming, China, on Wednesday, October 9th, and delivered a successful presentation on aviation safety management, in particular the changes between regulators and their regulated organizations.

ash marron

I was honored to be asked to the event and found the two days hugely informative.

I came away with a clear understanding of the many challenges they face in regards to SMS implementation and I hope we can continue to use our experience to help and work with them on their journey.

Ashley Marron
Chief Executive Officer

Ideagen Gael was invited to the prestigious event following a series of successful projects with aviation regulators such as the General Civil Aviation Authority (GCAA), the UK Civil Aviation Authority (UKCAA) and Trafi, the Finnish transport agency.

During a 30 minute speaking slot, Mr. Marron addressed 75 delegates from across China before his presentation covered the subject of technology, and how it is helping to improve the relationship between regulators and their regulated organizations around the world.

Mr. Marron said: “I was honored to be asked to the event and found the two days hugely informative. I came away with a clear understanding of the many challenges they face in regards to SMS implementation and I am hopeful that we can continue to use our experience from other global implementations to help and work with them on their journey.”

The event, entitled ‘The 1st International congress on Implement; Sharing; communication of SMS’, provides aviation organizations from across China with a platform to discuss improvements in aviation safety.

Thomas Zhang, Ideagen Gael’s Aviation Business Development Manager in the region, added: “Despite there being language differences and cultural diversity during communication, I learned a lot from the event.

“Like the rest of the world, Chinese aviation organizations retain the same concept of quality, safety and risk management. Hence, this is best platform for us share and spread our values, successes and experiences.”

Ideagen Gael is a leader in aviation safety, with over 300 organizations globally benefiting from its safety management system, Q-Pulse.

Ideagen Gael’s project with the GCAA, the aviation regulatory body for the United Arab Emirates, saw them improve relationships with their 500+ organizations, driving improved audit practices and consistency. Meanwhile, other successful projects with the UKCAA and Trafi have resulted in improved risk management and regulatory accident and incident reporting.

Finland’s transport regulator increases efficiency and improves reporting times to ECCAIRS

Finland’s transport regulator increases efficiency and improves reporting times to ECCAIRS

TraFiThe Traffic Analysis department of the Finnish Transport Safety Agency (TraFi) is involved in the collection and analysis of safety and environment information regarding Finland’s transport system. As part of their reporting obligations, the regulator is required to submit both accident and incident reports to the European Co-ordination Centre for Accident and Incident Reporting Systems (ECCAIRS).

However, cialis after recording high and continuously increasing aviation occurrence reports, mainly down to their limited resources, the regulator identified a need to increase the efficiency of their occurrence management process, improving reporting times to ECCAIRS.

Ossi Kasurinen, TraFi’s Safety Information Adviser, said: “Saving occurrence reports manually into ECCAIRS database requires a lot of work and was extremely labor intensive at times, especially as we have limited resource in which to do it. We required a solution that would help us to streamline our occurrence report management process as well as feed the ECCAIRS database more efficiently.”

TraFi develops safety of the transport system across Finland, promoting environmentally friendly transport solutions. It is responsible for transport system regulatory duties across the four main transport sectors of air, rail, land and sea, and so it was crucial they found a solution which would improve their occurrence management and analysis processes.

With Ideagen Gael’s Q-Pulse solution, TraFi benefit from a fully integrated safety occurrence reporting and incident management solution, allowing their aviation community to raise occurrences in multiple formats before being processed directly into Q-Pulse.

The regulator also use Q-Pulse for their safety data management and enjoy seamless and automated integration with the ECCAIRS database which has streamlined their previous manual processes to provide more effective safety oversight of Finnish Civil and General Aviation.

Ossi added: “Q-Pulse is customizable and makes it possible to import and export data from and to other systems, cutting down the manual process dramatically. As our data is stored in Q-Pulse, we will be able to analyses it using the solution and, as the solutions is used by a few of our aviation customers, there may be possibilities that we can experience some synergy benefits in data transfer also.”

“Our Q-Pulse solution has completely taken over our day-to-day operations in regards to managing safety and environment information. As well as receiving multiple occurrence reports from varying systems, we can manage and classify these reports before easily exporting them into ECCAIRS. It has helped us improve overall occurrence management – and the solution’s analysis functionality will help us fulfill our duties despite the limited resources that we have.”