FAA Issues EMS Rule, Includes Additional Helicopter Operations

Source: Rotor News, Helicopter Association International (HAI) Feb 21 2014

 

FAA Issues EMS Rule, Includes Additional Helicopter Operations

The Federal Aviation Administration (FAA) has finalized a rule requiring stronger safety measures for helicopter operators, including air ambulances. Changes include equipment, training and operational requirements, and all HAI members are strongly encouraged to review the rule.

The rule is primarily directed toward air ambulance operations, but also addresses commercial helicopter and general aviation helicopter operations, implementing new operational procedures and additional equipment requirements. Additionally, the rule revises requirements for equipment, pilot testing, and alternative airports as well as increasing weather minimums for all general aviation helicopter operations under Part 91 in Class G airspace.

For helicopter air ambulances, the rule requires operations with medical personnel on board to be conducted under Part 135 operating rules and introduces new weather minimums and visibility requirements for Part 135 operations. It mandates flight planning, preflight risk analyses, safety briefings for medical personnel, and the establishment of operations control centers (OCC) for certain operators to help with risk management and flight monitoring. The rule also includes provisions to encourage instrument flight rules (IFR) operations. It requires helicopter air ambulances to be equipped with both helicopter terrain awareness and warning systems. In addition, helicopter air ambulance pilots will be required to hold instrument ratings.

For all helicopters operated under Part 135, these rules require that operators carry more survival equipment for operations over water. Alternate airports named in flight plans must have higher weather minimums than are currently required. These helicopters must be equipped with radio altimeters and pilots must be able to demonstrate that they can maneuver the aircraft during an inadvertent encounter with instrument meteorological conditions (IMC) to get out of those conditions safely. As mentioned above, the rule assigns new weather minimums to part 91 helicopter operations in Class G airspace.

The following represents a summary of affected entities:

Part 135 All Rotorcraft Operators:
Requires each rotorcraft to be equipped with a radio altimeter ( Section 135.160)
Adds Section 135.168 equipment requirements for rotorcraft operated over water. Helicopter operations conducted over water will be required to carry additional safety equipment to assist passengers and crew in the event an accident occurs over water.

Revised alternate airport weather minimums for rotorcraft in Section 135.221. This rule improves the likelihood of being able to land at the alternate airport if weather conditions in the area deteriorate while the helicopter is en route.

Revises Section 135.293 to require pilot testing of rotorcraft handling in flat-light, whiteout, and brownout conditions and demonstration of competency in recovery from an IIMC.

Part 135 Helicopter Air Ambulance:
Requires helicopter air ambulance flights with medical personnel on board to be conducted under Part 135 (Section 135.1, 135.601).

Requires certificate holders with 10 or more helicopter air ambulances to establish operations control centers (OCC) (Section 135.619) and requires drug and alcohol testing for operations control specialists (Section 120.105 and 120.215).

Requires helicopter air ambulances to be equipped with HTAWS (Section 135.605).

Requires helicopter air ambulances to be equipped with a flight data monitoring system (Section 135.607).

Requires each helicopter air ambulance operator to establish and document, in its operations manual, an FAA-approved preflight risk analysis (Section 135.617).

Requires pilots to identify and document the highest obstacle along the planned route (Section 135.615).

Requires safety briefings or training for helicopter air ambulance medical personnel (Section 135.621).

Establishes visual flight rules (VFR) weather minimums for helicopter air ambulance operations (Section 135.609).

Permits instrument flight rules (IFR) operations at airports without weather reporting (Section 135.611).

Establishes procedures for transitioning between IFR and VFR on approach to, and departure from, heliports or landing areas (Section 135.613).

Requires pilots in commend to hold an instrument rating (Section 135.603).

The rule is primarily directed toward air ambulance operations, but also addresses commercial helicopter and general aviation helicopter operations, implementing new operational procedures and additional equipment requirements. Additionally, the rule revises requirements for equipment, pilot testing, and alternative airports as well as increasing weather minimums for all general aviation helicopter operations under Part 91 in Class G airspace.

For helicopter air ambulances, the rule requires operations with medical personnel on board to be conducted under Part 135 operating rules and introduces new weather minimums and visibility requirements for Part 135 operations. It mandates flight planning, preflight risk analyses, safety briefings for medical personnel, and the establishment of operations control centers (OCC) for certain operators to help with risk management and flight monitoring. The rule also includes provisions to encourage instrument flight rules (IFR) operations. It requires helicopter air ambulances to be equipped with both helicopter terrain awareness and warning systems. In addition, helicopter air ambulance pilots will be required to hold instrument ratings.

For all helicopters operated under Part 135, these rules require that operators carry more survival equipment for operations over water. Alternate airports named in flight plans must have higher weather minimums than are currently required. These helicopters must be equipped with radio altimeters and pilots must be able to demonstrate that they can maneuver the aircraft during an inadvertent encounter with instrument meteorological conditions (IMC) to get out of those conditions safely. As mentioned above, the rule assigns new weather minimums to part 91 helicopter operations in Class G airspace.

The following represents a summary of affected entities:

  • Part 135 All Rotorcraft Operators:
    Requires each rotorcraft to be equipped with a radio altimeter ( Section 135.160)
    Adds Section 135.168 equipment requirements for rotorcraft operated over water. Helicopter operations conducted over water will be required to carry additional safety equipment to assist passengers and crew in the event an accident occurs over water.
  • Revised alternate airport weather minimums for rotorcraft in Section 135.221. This rule improves the likelihood of being able to land at the alternate airport if weather conditions in the area deteriorate while the helicopter is en route.
  • Revises Section 135.293 to require pilot testing of rotorcraft handling in flat-light, whiteout, and brownout conditions and demonstration of competency in recovery from an IIMC.
  • Part 135 Helicopter Air Ambulance:
    Requires helicopter air ambulance flights with medical personnel on board to be conducted under Part 135 (Section 135.1, 135.601).
  • Requires certificate holders with 10 or more helicopter air ambulances to establish operations control centers (OCC) (Section 135.619) and requires drug and alcohol testing for operations control specialists (Section 120.105 and 120.215).
  • Requires helicopter air ambulances to be equipped with HTAWS (Section 135.605).
  • Requires helicopter air ambulances to be equipped with a flight data monitoring system (Section 135.607).
  • Requires each helicopter air ambulance operator to establish and document, in its operations manual, an FAA-approved preflight risk analysis (Section 135.617).
  • Requires pilots to identify and document the highest obstacle along the planned route (Section 135.615).
  • Requires safety briefings or training for helicopter air ambulance medical personnel (Section 135.621).
  • Establishes visual flight rules (VFR) weather minimums for helicopter air ambulance operations (Section 135.609).
  • Permits instrument flight rules (IFR) operations at airports without weather reporting (Section 135.611).
  • Establishes procedures for transitioning between IFR and VFR on approach to, and departure from, heliports or landing areas (Section 135.613).
  • Requires pilots in commend to hold an instrument rating (Section 135.603).

SHORT HILLS AVIATION SERVICES JOINS AIR CHARTER SAFETY FOUNDATION

ACSF Logo

Source:

Bryan Burns
President
888-723-3135
bburns@acsf.aero

SHORT HIlLS AVIATION SERVICES JOINS AIR CHARTER SAFETY FOUNDATION 

 

Alexandria, VA,  February 21, 2014 — The Air Charter Safety Foundation (ACSF) is pleased to announce that Short Hills Aviation Services of Morristown, NJ, is the newest Part 135 charter operator to join the ACSF. Along with 107 other companies, Short Hills Aviation now supports the mission of the ACSF to raise the safety bar in the on-demand charter and fractional industry.

“Our membership heightens the validity of our company philosophy,” said Short Hills Aviation President, Mario Dudzinski. “We are very pleased to have the support of the ACSF in our commitment to safety.  Chartering your own private jet does much more than offer a reliable sense of travel; it also puts our clients in control of their time, destination and safety,” Dudzinski added.

Short Hills Aviation Services specializes in aircraft charter and management.

“Their entire staff has the shared attitude that safety above and beyond what is considered regulatory must be a core value for their company,” noted ACSF President Bryan Burns.

The ACSF has developed the industry audit standard, an all-inclusive audit tailored for Part 135 and 91K operators that acts as a detailed gap analysis of an operator’s management practices. The audit program consists of a thorough review of an operator’s processes and procedures, regulatory compliance, and the operator’s implementation of and adherence to a safety management system (SMS).

For further information, go to www.acsf.aero and www.shorthillsaviation.com.

#      #       #

“The vision of the ACSF is to enable on-demand charter providers and fractional program managers to achieve the highest levels of safety in the aviation industry. This goal will be achieved through:

  • Promotion of risk management programs,
  • The adoption of one common industry audit standard,
  • Dissemination of safety information and,
  • Creation of additional programs that advance the goals of the foundation.”

GAMA CHARTERS MAKES ACSF INDUSTRY AUDIT STANDARD REGISTRY

Source:

ACSF Logo

 

 

 

Bryan Burns
President
888-723-3135
bburns@acsf.aero

 

GAMA CHARTERS MAKES ACSF INDUSTRY AUDIT STANDARD REGISTRY 

Alexandria, VA,  February 11, 2014 — The Air Charter Safety Foundation (ACSF) is pleased to announce that Gama Charters, Inc., Stratford, CT has joined the ACSF as a member and has been added to the ACSF Industry Audit Standard (IAS) Registry.

“By successfully completing the IAS, Gama Charters has demonstrated their commitment to high standards,” said ACSF president Bryan Burns. “We congratulate them on their dedication.”

“We would strongly recommend the adoption of this standard to any organization looking toward continual improvement and the ability to ensure scalability for future growth,” said Gama Charters’ director of operations Tom Miller.

The IAS is the first and only extensive audit program specifically created for on-demand operators by a committee of Part 135 and 91K industry leaders. It is conducted every 24 months and is in-depth in its evaluation of regulatory compliance and the operator’s SMS program against both FAA and international standards.

Customers should look for the ACSF IAS registered logo and encourage their preferred charter provider to participate in the program. The ACSF makes its operator registry and key company details available at no charge, so verification of IAS registration is quick and easy. Charter consumers can view the registry at www.acsf.aero/registry.

#      #       #

“The vision of the ACSF is to enable on-demand charter providers and fractional program managers to achieve the highest levels of safety in the aviation industry. This goal will be achieved through:

  • Promotion of risk management programs,
  • The adoption of one common industry audit standard,
  • Dissemination of safety information and,
  • Creation of additional programs that advance the goals of the foundation.”

IHST Knows Why Helicopter Accidents are Happening; It’s Now Trying to Stop Them

Source RotorCraftPro  jhadmin posted on January 09, 2014 09:08

IHST Knows Why Helicopter Accidents are Happening; It’s Now Trying to Stop Them

Author: James Careless

In its quest to bring the global helicopter accident rate to zero, the International Helicopter Safety Team (IHST) has analyzed more than 1,000 U.S. civil helicopter accidents and their causes. Having done so, the IHST’s investigators have come to two clear conclusions: (1) Helicopter accidents are ultimately caused by incorrect human decisions, and (2) the evidence shows that reducing the accident rate to zero is actually possible.

“After going through the NTSB investigations in detail, one thing has become obvious: No one has invented a new way to crash a helicopter,” says Matt Zuccaro, IHST co-chair and president of Helicopter Association International. “The reasons helicopters crashed ten years ago remain the same today, and all of their causes can be traced back to the people who flew, serviced, or managed the helicopters.”

The Main Culprit

Based on U.S. data from the calendar years, 2000, 2001, and 2006, the majority of helicopter accidents occur in the Personal/Private (18.5%) and Instructional (17.6%) categories, followed by Aerial Applications (10.3%) and EMS (7.6%). The full breakdown is available online at www.ihst.org.

Despite the difference in flight applications, the main factor leading to both fatal and nonfatal accidents remains constant across all categories. “The analysis of the accidents revealed that a majority of them had a standard problem with pilot judgment and action,” said Fred Brisbois, co-chair of the IHST’s U.S. Safety Implementation Team and Sikorsky Aircraft’s former director of aviation & product safety.  He continued, “The initiating event in the accident sequence was the absence of adequate preparation or planning by the pilot, or in some cases incorrect judgment in reaction to the situation or event.”

‘Absence of adequate preparation’ covers many elements. It includes not checking what the weather is going to be like along the entire flight path, as opposed to just the departure and arrival locations. “A common issue is VFR-trained pilots finding themselves flying in IFR conditions, for which they are not trained,” said Bob Sheffield, an IHST Executive Committee member and AgustaWestland’s Senior Advisor on Safety and Fleet Operational Improvements. “Had they properly looked at the weather forecast before they flew, they could have avoided this situation and stayed safe.”

In such circumstances, under-prepared pilots can save themselves, their passengers, and their aircraft by just landing at the soonest, safest available location. “It’s such an easy solution to the problem,” Zuccaro said. “It’s better to wait on the ground until you can fly safely again, than to push the odds and risk disaster.”

Adequate preparation goes further than just proper pilot training and pre-flight briefings. It also covers everything from an aircraft’s flying abilities and respecting its limits to having sufficient fuel onboard, and keeping the aircraft properly maintained in line with manufacturers’ specifications and product updates.

Meanwhile, when it comes to training, adequate preparation translates to using available simulators to increase student pilot knowledge before going airborne, and not running avoidable risks when in an aircraft.  “Some helicopter instructors have been taking student pilots to 700′ and then having the students try to auto-rotate to landing, which is dangerous and unnecessary,” said Sheffield. “We recommend starting rotation training from at least 1,500′ AGL and resuming engine power no lower than 500′ AGL to minimize the risk until the student gains some proficiency.”

The Management Gap

The IHST has identified other human-controlled factors that contribute to helicopter accidents. They include not having a Safety Management System (SMS) in place, and not installing and/or paying attention to Health & Usage Monitoring Systems (HUMS) and Flight Data Monitoring (FDM).

“It’s the small operators who don’t have an SMS in place, because they see it as too onerous a job to create,” Bob Sheffield said. “I usually can change their minds, after I get them talking about a particular issue that they faced that was safety-related – say a flight that went wrong due to bad weather – and what they did after the fact to prevent the incident from happening again. Because this is what an SMS really
is: a compendium of lessons learned about safe flying and potential dangers, which are systematically organized and laid out for everyone to see and use.”

HUMS can also make a difference, but only if they are both installed and given attention. “The UK Civil Aviation Authority did an analysis of how HUMS was working for Bristow Helicopters in the North Sea,” Sheffield noted. “They found that up to 67% of incident equipment failures could be predicted accurately, based on the HUMS data before such failures actually took place.”

Regarding FDM, IHST has found that data compiled during flight operations is extremely useful not just to researching issues that occur, but also for prevention. “Before I came to AgustaWestland, I was Managing Director for Shell Aircraft, which flies more than one million passengers a year to its oil and gas properties,” said Sheffield. “Using Flight Data Monitoring information, we were able to show pilots what kinds of maneuvers went outside our operating envelopes. The result was that we went from an average of 1.3 exceedances on every flight to 0.13 per flight in just four years; a tenfold drop.”

The Need for Cultural Change

IHST’s research revealed two serious cultural issues that can lead to accidents occurring.

The first cultural issue is shortcuts. “Many smaller operators are pushed on their costs, and so they sometimes cut corners on required maintenance, pilot training, and other management functions to try to keep cost down,” said Matt Zuccaro. “The problem is that taking shortcuts always comes back to haunt you, sooner or later, simply because the ability of the aircraft and/or pilot to cope with normal flying changes has been compromised.”

The second cultural issue is the “mission first” attitude for which helicopter pilots are renowned. “Imagine that the flying conditions are unsafe for a VFR-only pilot, and then ask him to fly to pick up a package; chances are he won’t,” Zuccaro said. “Now change the scenario. Tell him that the pickup is for a critically injured infant at an accident scene. Chances are he will make the flight, because a life-saving mission comes first – even if the pilot is not capable of flying safely in such conditions.”

For the helicopter industry to get its accident rate down to zero – and get as close as it can to this point as a matter of practice – both cultural elements must change. “We must get operators big and small to understand that corner-cutting is too risky to do, and that the ‘mission first’ attitude, although admirable, is also too dangerous to continue,” said Zuccaro. “In both cases, we must switch to a ‘safety first’
culture, because only by putting safety first can we truly bring accident rates down and keep them down.”

The IHST’s Response

Having compiled all this information about helicopter accidents, the IHST is doing whatever it can to communicate its findings and solutions to helicopter operators, owners, and pilots. This includes a tremendous amount of free information on www.ihst.org, plus ongoing training sessions being held around the world. The safety group is also working “with our international partners to share common lessons learned to develop effective safety tools,” Brisbois said. “We will be holding an International Safety Symposium next year, immediately after Heli-Expo 2014, to foster the exchange of information and ideas to continue our resolve to reducing the accident rate.”

As for IHST’s goal of reducing helicopter accidents by 80% by the year 2016? “We have changed this goal, to aim for the zero accident goal on an ongoing basis,” Matt Zuccaro replied. “The problem with the 80% goal is that – although accident rates have indeed fallen since IHST was formed – there is an absence of reliable global information on helicopter hours and usage. As well, the 80% reduction implies that the remaining 20% of accidents are acceptable, which of course they are not.”

In all its efforts, the IHST will continue to hammer home the concept that helicopter accidents are indeed avoidable, through a combination of proper preparation and training, flight planning, onboard systems and flight monitoring, and compliance with regular maintenance schedules and manufacturer advisories.

“Every accident is preventable,” concluded Brisbois, who has 42 years’ experience in aircraft safety. “Design standards and system safety engineering throughout the industry have had a remarkable and positive impact on improving the design and airworthiness of helicopters. The human factors aspect remains to be the biggest problem: Simply put, it’s poor planning before going to the aircraft that sets the stage for poor aeronautical decision-making in the cockpit.

JET EDGE INTERNATIONAL JOINS ACSF ASAP PROGRAM

JET EDGE INTERNATIONAL JOINS ACSF ASAP PROGRAM 

Alexandria, VA,  December 23, 2013 — The Air Charter Safety Foundation (ACSF) is pleased to announce that Jet Edge International, based in Scottsdale, Arizona has become the latest on-demand air charter operator to participate in the ACSF Aviation Safety Action Program (ASAP). They join six other charter operators that currently participate in the program.

“We’re extremely pleased that Jet Edge has joined the ASAP program,” said ACSF Chairman Jeff Baum. “This commitment will allow them to make a positive contribution in risk reduction, and join others in leading the way to improving the overall safety culture of the air charter industry.”

“I would like to personally thank the FAA Scottsdale Flight Standards District Office, AFS 280, and the ACSF for their teamwork and support. The partnership between Jet Edge and the ACSF facilitated the opening of the Western Pacific Region to the first charter operator ASAP Program” said Jet Edge Director of Safety Ben Walsh.  “I believe this program will provide Jet Edge and others with critical safety feedback that would have otherwise gone unreported. Most importantly, it will enhance the safety of our stakeholders, including passengers and crews, by creating a more robust safety management system.”

“Joining this important program affirms our commitment to continuously enhance our company safety culture and the quality of our operation,” said Jet Edge International President Bill Papariella. “This is a win-win scenario for our employees, customers and the charter industry.”

ASAP is a reporting program that allows employees of participating air carriers and repair station certificate holders to identify and report safety issues to management and to the Federal Aviation Administration (FAA) for resolution, without fear that the FAA will use reports accepted under the program to take legal enforcement action against them, or that companies will use such information to take disciplinary action.

The goal of the ACSF ASAP program is to expand to other FAA regions, and to encourage charter operators that lack the resources to establish their own ASAP program to participate and benefit from this valuable safety tool.

#      #       #

“The vision of the ACSF is to enable on-demand charter providers and fractional program managers to achieve the highest levels of safety in the aviation industry. This goal will be achieved through:

  • Promotion of risk management programs,
  • The adoption of one common industry audit standard,
  • Dissemination of safety information and,
  • Creation of additional programs that advance the goals of the foundation.”

FOR MORE INFORMATION CONTACT

Bryan Burns
President
888-723-3135
bburns@acsf.aero

Annex 19 – The Next Steps in Proactive Safety Management

Annex 19 – The Next Steps in Proactive Safety Management

By Danielle Kelly

Sextant Readings Solutions - SMS ICAO Annex 19For the first time in 30 years, ICAO are set to release a new Annex – Annex 19 – that pulls together current safety management practices and future expectations for facilitating safety risks that exist in our lands and skies.

The Annex looks to promote and enhance the alignment between the state and service providers and operators, which in my opinion should be welcomed and can only be a positive thing. Sharing and learning from each other is good, it’s what we are taught as kids and is something we would do well to remember as adults. ICAO have provided us with Annex after Annex of standards and regulations depicting how things should be done in the industry, with lots of references to safety for operation of aircraft, air traffic services, aerodromes, and airworthiness. This new Annex brings together all of these different provisions to further embed safety oversight and systemic risk sharing, but shouldn’t we be doing this already anyway?

There is a lot of emphasis on the management of safety risks, focusing on what we don’t want to happen, and on the sharing of information. However, how worthwhile the sharing of information actually is depends on what is done with it. ICAO appear to be providing an answer to bridging the gap between simply being aware of other industry incidents and proactively managing and implementing further mitigation strategies to prevent the same thing from occurring on our own watch. But why has it taken a new Annex to be published for us to do this, shouldn’t this be something we should be doing as part of working practice? How do organizations learn and share?

It seems ICAO have produced this Annex to show that it is no longer acceptable just to Prevent, Detect and Respond; we need to be able to learn and share information, particularly as the demand for air travel increases. To that end, ICAO has offered greater support for the next generation of safety management systems. The co-ordination effort being established between State Safety Programs (SSP) and the SMS provides an opportunity to improve the performance of the existing SMS to meet state safety policies and objectives, state safety risk management, assurance and promotion.

Like I said before, we can no longer be seen just to be preventing, detecting and responding to occurrences. Learning isn’t just about reporting, understanding, implementing and then backtracking; it’s much more than that – learning is the sharing of knowledge and information, so let’s get more information about our controls instead of the outcomes.  How about we manage the precursor and build our resilience?

Now, it’s all very well saying this but how do we actually achieve it?

Well, we need to start somewhere…so how about our controls? Do we have confidence in our controls?  If not, why not? And what do we do about it to make sure we are confident in the controls in place?

Yes, States play a role to establish and prescribe a State Safety Program in order for us to achieve an acceptable level of safety. However, it is up to the service providers and operators who fundamentally need to demonstrate and actively manage risk and the effectiveness of mitigation strategies through their own Safety Management Systems.

So, where do we go with Annex 19?

Well, we have to make time to look at what we’ve got; we know an SMS will give us the means to do everything we need to do and to be able do them effectively in terms of manage hazards and associated risks, log incidents and occurrences to be able to report on performance. There will no doubt be policies and procedures with associated workflows that are required to be followed to ensure the investigation is appropriately dealt with.

With Annex 19, we need more than this. We need a platform to not only do all the things we need to do, but also all the things we want to do; such as anticipating and predicting, strengthening our position and giving us confidence in our controls. Because if we’re not doing that…well…in the eyes of Annex 19…are we doing it wrong?

How does your SMS measure up against the new Annex 19 recommendations?

IS-BAO Audit Capabilities

Our IS-BAO Audit team consisting of Sextant Readings Solutions registered auditors and those of our business partner Mentair Group.  Mentair Group has been actively involved with IS-BAO since its inception, and has a great deal of experience in Stage I, II, and III recurring audits.  Together with Sextant Readings Solutions experienced auditor team, we offer you experience, knowledge and guidance that are commensurate with your new or mature SMS environment.

Services Offered

Audits

  • IS-BAO Audits
  • Regulatory Compliance Audits
  • Internal Evaluations
  • Quality Assurance Audits
  • Safety Assurance Audits
  • Gap Analysis for SMS Standards, IS-BAO, ACSF or FAA requirements for Part 121
  • Third Party Audits
  • Audits of Client’s vendors
  • Repair Station / MRO (CFR Part 145)
  • Fueling operations
  • Ground handling (FBO)

 Training and Education

  • Safety Management Systems for Executives
  • Safety Management Systems Practical Concepts
  • Safety Manager Training
  • Quality Auditor Training (Initial and Lead)
  • Internal Audit Program Development
  • Safety/Quality Manager Development

Implementation Services

  • Safety Management System (SMS)
  • Quality Management System (QMS)
  • Continuing Analysis Surveillance System (CASS)
  • Internal Evaluation Program (IEP)
  • Aviation Safety Action Program (ASAP)

FLIGHT CHARTERS JOINS AIR CHARTER SAFETY FOUNDATION

Bryan Burns
President
888-723-3135
bburns@acsf.aero

NEW FLIGHT CHARTERS JOINS AIR CHARTER SAFETY FOUNDATION 

Alexandria, VA, July 26, 2013 — The Air Charter Safety Foundation (ACSF) is pleased to announce that New Flight Charters is the newest charter broker to join the ACSF.  Along with over 106 other businesses, New Flight Charters supports the ACSF’s vision to enable on-demand air charter providers and fractional program managers to achieve the highest levels of safety in the aviation industry.

“With our management team’s experience and first-hand understanding of flight safety, New Flight Charters calls upon a macro view in evaluating air charter safety,” said New Flight Charters President, Rick Colson.  “Our emphasis is on obtaining the highest levels of safety data, records and statistics.  From the largest charter aircraft listing in the marketplace, we narrow options for each flight to the top operator and aircraft choices in the passenger’s best interest.  ACSF helps us do that well.”

“We are pleased to welcome New Flight Charters to the foundation,” said ACSF President Bryan Burns. “Becoming a member of ACSF is a testament to their commitment to providing the safest aircraft and flight crews for their clients.”

Colson noted, “You must understand the overall environment and all sources of information, including your own personal experiences with an aircraft operator and their personnel, to continually arrange the safest and most enjoyable jet charter flights. Joining ACSF will help us achieve that goal.”

For more information, visit www.newflightcharters.com or www.acsf.aero.

Aviation Document Management

Aviation Document Management

Whether you are flight crew, an aircraft engineer or ground staff, it’s imperative that the day to day use of circulated documentation must be accurate, up to date and accessible in order to achieve compliance standards set by aviation regulators.

A SMS Information Management solution Document Management provides a central storage for all controlled documents and associated records. Any documentation type, such as user manuals, company processes and procedures and associated supporting material, are fully supported.

Staff can be confident that they are accessing the latest version of any given document through their PC or mobile device at anytime, and in any place.

A SMS Information Management solution prevents the use of incorrect documents and always presents the most current approved revision to users. Documents are securely managed to prevent uncontrolled modifications, drafts or copies. Records pertaining to document change, history, approval and distribution are securely held for each revision of a document and are readily available for review. Document registers are automatically updated with approved changes, helping to eliminate the risk of human error.

The fundamental benefit of the Document Management module is its flexibility and capability. It dramatically reduces the bureaucratic burden of compliance management and provides an infrastructure to make the correct information available where needed. The module allows for efficient and effective change control and effortlessly demonstrates compliance to your management system. Significantly, it facilitates collective ownership of the management system within the organization.

The objectives for Document Management are to:

  • Make the correct information available at the point of need, when required
  • Encourage ownership of the compliance management system across an organization
  • Effectively manage change from an initial request, through drafting, approval, distribution and publishing
  • Contribute to more effective use of management system information
  • Reduce the bureaucracy of managing document control within a compliance management environment
  • Extend the accessibility of controlled documents throughout the organization and beyond via a secure web interface

Audit Management Software for Aviation

Audit Management Software for Aviation

Auditing throughout the aviation industry is a mandatory task to ensure that certificated organizations are performing to the strict regulations set out by the governing bodies. Audits are performed regularly throughout the aviation industry and contribute to complying with standards as well as identifying shortfalls and areas of improvement.

The Q-Pulse Audit Management module provides the ability to check a proposed audit plan for coverage, completeness and availability before finalizing schedules, automatically creating and updating the audit calendar. Past audit reports and historical data and status of all previous audit and CA/PA findings are available for review. Audit checklists can be created, exported and imported to and from external sources and audit packs can be created as points of reference.

A trail of departments visited, people spoken to, and processes checked etc, simplifies the creation of the audit report. Positive findings and opportunities for improvement are included, individual records created for each finding and the audit report agreed, formalized and tracked to conclusion through Q-Pulse.

Q-Pulse continually monitors the status of each audit action from when it is raised until closure and ensures the compliance management system is properly maintained, managed, and that actions are not overlooked. Q-Pulse can integrate with email systems to offer point-of-need access to audit records direct from automatic email notifications of upcoming or overdue events or actions.

Audit Management provides a closed loop system from scheduling, through planning, conducting and following up of audits in a manner that supports organization-wide improvement.

Offline Audit extends the Q-Pulse compliance management solution, enabling auditors to perform key activities when not connected to Q-Pulse. Auditors can complete checklists and record document findings while on-site at the point of need.

The objectives of Audit Management are to:

  • Provide a central repository for all audit management information that allows the demonstration of compliance with minimum overheads and disruption
  • Manage internal, external and third party audits across a specific or any number of compliance management systems
  • Identify potential improvements in systems, processes, equipment, material and people
  • Report both positive audit results as well as managing actions and findings  through to conclusion
  • Manage the complete audit life cycle from scheduling, planning and conducting to reporting and following up actions through to conclusion.
  • Manage Audits offline, providing the import and export of data to record and perform audits remotely